Instacart has been on its own shopping spree, hiring away Fidji Simo, who ran Facebook’s main app, as CEO, as well as Facebookers Carolyn Everson as president and Asha Sharma as COO. What’s behind Instacart’s Facebook hiring binge? In this latest MCM CommerceChat podcast, we explore the subject with Orlee Tal, CEO of Stor.ai.
UPS announced it was acquiring last mile platform Roadie for an undisclosed sum, thrusting it front and center into a space that has spiked in the pandemic era, providing a way to service demand that doesn’t fit into its existing network, including groceries and bulky items. The deal is expected to close in the fourth quarter.
Now that we’re looking toward a fast-approaching peak and 2022, what has changed about last mile constraints, and how can supply chains retain a competitive advantage through last mile operations? Here are some thoughts, looking at the issue through the lens of spend management, cost to serve and capacity constraints.
UPS has ended a freeze on earned discount tiers based on large shipping volume drops caused by COVID-19 lockdowns, with some shippers seeing cost increases in the 10% to 30% range as they suddenly dropped two or three tiers, consultants and shippers report. The freeze ended as the lockdown effects are long over.
Seeing greater demand from customers for immediate fulfillment of ecommerce orders, Bath Bath & Beyond is expanding its same-day delivery to 700 stores covering nearly 16,000 ZIP codes, a near doubling, through a partnership with Roadie. The retailer is also allowing customers to pick up online orders curbside as early as 8 a.m.