Automated Package Lockers Growing as a BOPIS Solution

| Daniela Forte

With ecommerce expanding and consumers expecting greater speed and convenience, retailers need cost-effective ways to meet these demands. Here is a look at how automated lockers is a key component to the overall buy online pickup in-store experience.

Top 6 Features of an Ecommerce Inventory Management System

| Brian Barry

If you’re thinking about replacing your inventory management system, a search will turn up literally hundreds of commercially available systems, including specialized ones that may not fit your multichannel business. Here are the top 6 features that you should be considering when upgrading your system, and what to look out for.

Pilot Program for Automated Lockers Seeing Success in Seattle

| Daniela Forte

The use of automated lockers for ecommerce deliveries is moving beyond BOPIS applications, with adoption growing in apartment buildings, public transportation areas and even mobile tests. To that end, a shared locker pilot program by the University of Washington’s Urban Freight Lab and Seattle DOT will be expanding next year.

Reducing Reverse Logistics Costs with Reusable Transport Packaging

| Mike Hachtman

A growing trend in reusable transport packaging has created an opportunity to add value through reverse logistics of returnable and reusable assets. Once considered a necessary cost center, this aspect of reverse logistics can actually increase efficiency while decreasing costs if handled well, a win-win for your business.

UPS Says Easy Returns Process Essential for Ecommerce Success

| Mike O'Brien

Shoppers love nothing more than convenience – well ok, maybe price trumps it – but convenience definitely sells. And when retailers offer a seamless ecommerce returns process, it plays a pivotal role in consumer’s purchasing decisions, according to an annual report from UPS.

USPS Sees Parcel Volume Decline for the First Time in Nine Years

| Mike O'Brien

The U.S. Postal Service reported a drop in its parcel volume for the first time in nine years during its third quarter, as major customers like Amazon continue to shift business away from the USPS and take on some of the deliveries themselves. However parcel revenue was up thanks to rate increases and a DIM adjustment this year.

Ecommerce Operations Summit Call for Speakers Closing Soon

| Mike O'Brien

It’s coming down to the wire for our Ecommerce Operations Summit 2020 call for speakers, which closes next Friday, Aug. 16. Our 9th annual event will be held April 14-16, 2020 at the Marriott Orlando World Center in Orlando, FL – a nice change of venue, don’t you think? Get your submission in now and elevate the conversation!

FedEx Cutting Out Amazon on Ground Deliveries

| Mike O'Brien

Two months after deciding not to renew its contract with Amazon for air freight service, FedEx is now parting ways with the ecommerce giant on the ground as well. FedEx will not renew its ground contract with Amazon when it expires at the end of August, effectively severing the long-term relationship as Amazon grows its own capabilities.

ShipRush Adds LTL Capability to its SMB Shipping Software

| Mike O'Brien

The growing volume of larger items being ordered online, everything from furniture to gym equipment to home improvement products, has led Descartes unit ShipRush to be the first to add a less than truckload (LTL) capability to its SMB shipping software platform.

Practical Machine Learning: How Data Can Optimize Inventory Forecasting

| Rod Daugherty

While the terms “machine learning” and “artificial intelligence” are often used interchangeably, the main takeaway is that these advanced technologies offer better ways to solve complex planning problems. More organizations are recognizing their benefits to improve inventory forecasting accuracy and optimize stock replenishment.