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Shopify Offloads Logistics Assets to Flexport, Ocado

| Mike O'Brien

Shopify has pulled the plug on its ambitious in-house logistics business built up in recent years, selling Deliverr to global supply chain provider Flexport and warehouse robotics firm 6 River Systems to UK-based fulfillment automation firm Ocado. “We are changing the shape of Shopify significantly today to pay unshared attention to our mission,” said Shopify CEO Tobi Lutke in a letter to employees.

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Ecommerce Packaging Protection Covered in Testing Protocol

| Mike O'Brien

A new testing protocol to gauge the protective qualities of ecommerce packaging has been released by the International Safe Transit Association to help retailers, brands and partners ensure proper packaging design that can withstand the rigors of handling along the ecommerce/DTC chain. It addresses the fact that traditional retail packaging is often not up to the task of protection.

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Amazon Drivers Join Teamsters in California

| Mike O'Brien

A small group of drivers for an Amazon delivery contractor in California has joined the Teamsters union, the first fruits of a concerted effort by the country’s most powerful union to organize workers at the massive ecommerce company both inside and outside its warehouses. Amazon said the DSP employing them had been terminated some time before the Teamsters announcement for performance reasons.

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Ecommerce Packaging Waste: The Issue and What’s Being Done

| Mike O'Brien

No one questions the fact that ecommerce packaging waste is a major problem, clogging the planet with yet more plastic and cardboard. The twofold question then becomes, what is being done about it, and what more can be done? This Multichannel Merchant special feature discusses the scope of the issue, and steps that are being taken by retailers, suppliers and governments to reduce the amount of waste.

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Layoffs Proliferate Across Operations Units

| Mike O'Brien

The pain from pullbacks in retail and ecommerce spending is being felt across the board in logistics, delivery and shipping operations, both internal and external, with layoffs announced at a number of companies resizing in line with lowered demand. From Walmart to 3PLs, trucking, supply chain and robotics, reports continue to pour in.

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Liquidity Services Opens Second Pickup Spot in Cincinnati

| Mike O'Brien

Liquidity Services, a major marketplace for returned and overstock merchandise, has opened a second AllSurplus Deals location at its facility in Hebron, KY, allowing local consumers to purchase deals online, then pick them up at its warehouse. The first opened in Phoenix in 1999, and plans call for more facilities to add pick-up services.

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Amware Fulfillment Acquired by French Logistics Firm Staci

| Mike O'Brien

Amware Fulfillment, a 3PL focused on direct-to-customer commerce, has been acquired by French logistics provider Staci Group in a marriage that provides customers of both firms with entrance into markets in Europe and the U.S., respectively. The companies will also cross-pollinate their respective technology strengths.

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Amazon Expanding Same-Day Capabilities

| Mike O'Brien

Amazon is aggressively expanding same-day delivery capabilities after a major pullback in planned fulfillment facilities which overshot demand when the pandemic boom receded. Feeling the competitive heat, Amazon is redirecting its investments toward smaller hubs closer to customers, making fast delivery a higher priority in 2023.

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E-Grocery Sales Down, But Pandemic Gains Stay Sticky

| Mike O'Brien

E-grocery sales were down both sequentially and year-over-year in January, driven mostly by declines in the ship-to-home category, but gains from pre-pandemic levels have mostly held even though delivery options have been impacted by inflation, according to a Brick Meets Click/Mercatus report.

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American Eagle, Gap B2B Units Sign Partners

| Mike O'Brien

American Eagle Outfitters and Gap, who both launched B2B outsourcing units in 2022 to monetize their large shipping and fulfillment networks, have been adding partners lately to expand their capabilities, providing SMB and omnichannel retailers access to capacity and optimization they wouldn’t have otherwise.