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Instacart Powers Same-Day Delivery for Family Dollar

| Mike O'Brien

Discount retail chain Family Dollar is jumping on the same-day delivery bandwagon through a national partnership with last mile leader Instacart, covering 6,000 of its stores in the U.S., the companies announced. They ran a successful pilot program in late 2020 at 275 Family Dollar stores and are now expanding it nationally.

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Amazon Union Vote Will Proceed on Feb. 8

| Mike O'Brien

The NLRB on Feb. 5 denied Amazon’s request to delay a planned union vote at its fulfillment center in Bessemer, AL, clearing the way for a vote by mail-in ballot beginning Monday and continuing through March 29. A positive vote would be the first chink in Amazon’s formidable anti-union wall, but experts say it’s a long shot.

3PL vs. Internal Fulfillment: Comparing Costs

| Brian Barry

For some ecommerce and multichannel companies, using third-party fulfillment (3PL) can be a viable alternative and provide high customer service as an option to internal fulfillment. The burning question for management: “How will it compare in terms of costs?” Here’s a step-by-step process for conducting your analysis.

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Stalco Acquired by Canada Cartage

| Mike O'Brien

Stalco, a Toronto-based 3PL specializing in fulfillment and distribution for high-velocity ecommerce clients in Canada, the U.S. and abroad, has been acquired by Canada Cartage. Stalco will become a standalone unit within CCLS, Canada Cartage’s fulfillment and distribution division, and operated independently.

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Walmart Expands Store-Based Grocery Fulfillment Automation

| Mike O'Brien

Walmart is taking another huge leap forward in its attempt to dominate grocery sales, launching an aggressive plan to increase the number of stores using micro fulfillment via automation and robotics to speed orders to local customers as it builds on the digital legacy of the departing Marc Lore. Dozens of such locations are planned.

Amazon FC exterior

Amazon Files Objection to Alabama Union Vote

| Mike O'Brien

Amazon has filed a motion with the National Labor Relations Board seeking to postpone a planned union vote next month at its fulfillment center in Bessemer, AL, which if successful would create its first union shop, an outcome the ecommerce giant has vigorously opposed at every turn. The vote is scheduled from Feb. 8-March 29.

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10 Ecommerce Fulfillment Trends to Pursue in 2021

| Perry Belcastro

The past year has redefined how Americans shop. Ecommerce, BOPIS and curbside are table stakes, and free shipping is expected. What exactly does that mean for ecommerce fulfillment operations? Now more than ever, they must be strategic, sophisticated and responsive. Here are 10 key areas to pursue in 2021.

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Amazon Gives Break to SFP Merchants

| Mike O'Brien

Amazon is giving merchants using its Seller Fulfilled Prime a break in terms of service level commitments, removing a plan to have them meet one- and two-day shipping requirements, in light of ongoing challenges on speedy delivery from carriers, CNBC reported.

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Will Dark Stores Outlast the Pandemic?

| Mike Chou

Dark stores, even as a temporarily approach, can help offset the cost of underperforming stores and the expense of freight and logistics, especially in more densely populated areas. It also takes online fulfillment out of store operations, allowing retailers to concentrate on customer service and minimizing inventory confusion.

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Better Workforce Management Improves Ecommerce Fulfillment

| Derek Jones

It is not farfetched to say that the success of any ecommerce fulfillment operation will come down to human resources and how well they are managed. Here are some of the benefits improved workforce management, even after the pandemic is behind us, can deliver to your ecommerce business.