eBay Suite of Fulfillment Services Targets High-Volume Sellers

| Mike O'Brien

Taking a shot at Amazon’s leading position, eBay will launch a fulfillment program next year targeting high-volume sellers and tapping a network of partners to provide end-to-end services including shipping, tracking, warehousing and customer service. This is similar to a move made last month by ecommerce platform Shopify.

11 Ways Barcode Can Improve Your Ecommerce Fulfillment Operations

| Brian Barry

Shipping and manifesting systems have used barcodes for a long time, but not to their full potential. In recent years adoption is increasing as businesses find they can dramatically increase control of their fulfillment center operations. Here are 11 ways barcode can provide greater operational efficiency, cost savings and a good ROI.

Robots Addressing Ecommerce Fulfillment Labor Issues

| Mike O'Brien

While there are some concerns about robots replacing humans and taking their jobs, with U.S. unemployment at about 3.6% ecommerce companies are struggling to find enough workers. Thus companies are seeing robotics as a way to close the gap and augment human labor instead of replacing it. Find out more in a new MCM report.

CommonSense Robotics Goes Underground with Grocery Fulfillment

| Mike O'Brien

Israeli firm CommonSense Robotics is building what it says is the world’s first underground automated fulfillment operation for grocery delivery, anticipating a future where facilities like this will occupy abandoned urban spaces above and below ground to fulfill one-hour deliveries for city dwellers.

OMS, Inventory Management Head 2019 Tech Investment Wish Lists

| Mike O'Brien

After robotics and automation, order management systems (OMS) and inventory management systems were the highest priority for tech investment in 2019, based on the MCM Outlook survey, noted by 12% of respondents each. The results also reflect rising customer expectations for ecommerce fulfillment: make it cheap and fast.

To FBA or Not to FBA: 9 Tips to Help in the Decision Process

| Mike O'Brien

Fulfillment By Amazon (FBA) remains very popular among Amazon sellers, with over 650,000 using it in the U.S., but it’s not the right solution for everyone. So how do you make that decision? Executives from Complemar, Motor City Distributing and Tech Armor discussed the pros and cons at this year’s Ecommerce Operations Summit.

Amazon Fulfillment Center Workers Plan Prime Day Strike

| Mike O'Brien

Workers at an Amazon fulfillment center in Minnesota are planning to rain on the company’s Prime Day parade, organizing a walk-off to call attention to working conditions, employee status and pay, according to a report in Bloomberg. The workers plan to stage two three-hour walk-offs on different shifts on Monday, July 15.

Improving Your Ecommerce Fulfillment Center Operations

| Brian Barry

To determine if your ecommerce fulfillment center is running as efficiently as possible, start with an operations audit or assessment, taking into account quantitative and qualitative aspects of all processes and systems. Here are 11 ways to reduce costs, make your operations run smoother and improve the customer experience.

Optimizing Ecommerce Fulfillment for Social Commerce

| Perry Belcastro

About 70% of U.S. adults use one or more social media sites, according to Pew research, with many making direct purchases there, and savvy merchants are tapping into this trend. But they must be at the top of their order fulfillment game to succeed. Here are some best practices top brands are using in social commerce fulfillment.

Sustainable Ecommerce Packaging: Boost Loyalty and the Bottom Line

| MCM staff

At Ecommerce Operations Summit 2019, Hanko Kiessner, CEO of Packsize, Jamie Markland, associate director of operations at Boll & Branch and Rob Bass, chief supply chain officer at Best Buy, discussed their ecommerce packaging sustainability journey and the benefits realized. Here are some of the insights they shared.