Talking Data Science with Abercrombie & Fitch

| Mike O'Brien

In this MCM CommerceChat podcast, Anthony Burnside, manager of direct-to-customer order management and omnichannel fulfillment for Abercrombie & Fitch, talks to Multichannel Merchant about the role of data analytics and data science inside his group and organization

4 Prerequisites for Ecommerce Companies to Maximize WMS Benefits

| Brian Barry

A WMS by itself doesn’t bring the high benefits of improved labor productivity and inventory tracking in a fulfillment center. Simply dropping a WMS on top of a paper-based fulfillment environment does not work and is a waste of money. Applying these 4 foundational prerequisites will deliver value from your technology investment.

NRF Study Finds 75% of U.S. Consumers Expect Free Shipping

| Mike O'Brien

Free shipping for ecommerce orders is an increasingly high priority for U.S. consumers, who are also embracing buy online pickup in store, according to a new Consumer View report from the National Retail Federation. The report found that 75% of consumers expect free delivery even on orders under $50, up from 68% last year.

How to Determine Your 3PL System Requirements

| Brian Barry

Critical systems functionality and efficient fulfillment are at the heart of a multichannel strategy, and merchants must meet compliance standards of marketplaces and big-box stores. Many 3PLs can bring this functionality and cost effectiveness to ecommerce sellers, manufacturers and brands. Here’s how to make it work for you.

Bringg Raises $25M To Expand Markets, Increase Hiring, Step Up R&D

| Mike O'Brien

Bringg, a logistics software provider in the retail, grocery, restaurant, pharmacy and 3PL categories, has raised $25 million in a Series C funding round to increase its market reach, invest in its team and step up its R&D efforts. See what the company has been up to and how it is disrupting the same-day delivery logistics sector.

6 Great Benefits of Attending Ecommerce Operations Summit 2019

| Brian Barry

Today, merchants need to adopt every best practice to reduce costs and provide higher levels of service. Only one conference focuses exclusively on optimizing direct-to-customer and omnichannel operations and fulfillment: Ecommerce Operations Summit, April 9-11, 2019 in Columbus, OH. Here are 6 great benefits of attending.

How To Get More Productivity from Your Ecommerce Operations

| Brian Barry

When you’re not diligent in planning workloads, measuring productivity and publishing results to employees, work will expand to fill the time available for its completion. If this describes your ecommerce operations, here are ways you can experiment with measuring and improving productivity, while increasing efficiency.

FedEx Program Expands Pickup Times to Enable Next-Day Delivery

| Mike O'Brien

FedEx has created a new program to address demand for faster fulfillment of online orders by offering later pickup. Extra Hours lets retailers expand their pickup cutoff by up to eight hours to more easily offer next-day local delivery or two-day delivery anywhere in the continental U.S. via FedEx Express.