This Week’s Expert Mailbag: How Are Workers Staying Safe in Warehouses?

| Mike O'Brien

Lots of us have questions these days. The biggest one being: When will we be able to return to “normal” – and what will that look like? In this week’s edition of Multichannel Merchant’s “Ask the Expert,” we address a concern about how warehouse workers are staying safe in the midst of concerns over the spread of COVID-19.

Popup Fulfillment Centers Overcome Last Mile Obstacles During COVID-19

| Zach Thomann

Supply chain issues related to COVID-19 are causing lots of problems for retailers who are still tasked with fulfilling orders on a timely basis. This means looking into nontraditional fulfillment methods that provide flexible and cost-effective solutions. Popup fulfillment centers are one viable solution to address these challenges.

How to Implement Store Picking and Curbside Pickup During COVID-19

| Brian Barry

Ship from store and curbside pickup are not new to multichannel businesses, but many smaller ones are trying to implement this model, often without the infrastructure and systems in place to support it. Here’s what you need to do to set up streamlined, store-level picking and curbside fulfillment during the coronavirus pandemic.

Bezos Says Amazon May Test All Employees for COVID-19 Infection

| Mike O'Brien

Amazon CEO Jeff Bezos addressed the company’s response to and operations during the coronavirus outbreak, saying they’re doing all they can to keep workers safe amid reports of growing positive tests, a worker death and walkouts. Bezos also discussed possible company-wide COVID-19 testing, a process that is taking top priority.

MCM CommerceChat Podcast

How Salyers Group Joined the Fight Against Coronavirus

| Mike O'Brien

It’s inspiring to hear stories of individuals and businesses stepping to help in the fight against the “invisible enemy” that is the novel coronavirus. Lauri Sullivan, CFO and COO of The Salyers Group, discusses the company’s various efforts and how they’re keeping connected with customers in our latest MCM CommerceChat podcast.

Ecommerce Operations Summit 2020 Now Set for Nashville in September

| Mike O'Brien

Multichannel Merchant is thrilled to announce that Ecommerce Operations Summit 2020 is rescheduled for Sept. 9-10 at the Gaylord Opryland in Nashville, TN. In addition to our usual great content, we also plan to have lots of fun networking opportunities and functions taking full advantage of our location in the heart of Music City.

Handling Your Ecommerce Operations During the Coronavirus Pandemic

| Brian Barry

Many ecommerce companies are trying to stay open while keeping their employees and customers safe through the coronavirus pandemic. Others have temporarily shut down and are thinking about how and when they can reopen. Here are some things to keep in mind based on our consulting work with retail and wholesale companies.

Last Mile Service Providers Seeing Huge Coronavirus Demand Spikes

| Mike O'Brien

Amidst the massive pivot to online during the coronavirus crisis, providers of last mile delivery services are seeing huge growth in demand from various kinds of merchants, as house-bound consumers are ordering away for both essential and nonessential items. Demand is coming from a variety of sources, including stores, SMBs and CPGs.

Amazon to Halt Shipping Service for 3P Sellers Due to Coronavirus Demand

| Mike O'Brien

Amazon plans to halt its Amazon Shipping service that competes directly with FedEx and UPS, the Wall Street Journal is reporting, diverting workers to over-maxed fulfillment operations for its own business. Amazon Shipping is only active in a few cities. The company is working with shippers to limit the amount of disruption.

How Can Subscription Box Businesses Adapt to the Coronavirus Climate?

| Nicole Lee

The effects of the novel coronavirus known as COVID-19 are being felt globally. Given the widespread impact, most subscription-based businesses are sure to feel the repercussions long term. Given the many challenges it presents, planning now to ensure that your business can adapt as this new reality unfolds is your best move.