Rafael Lourenco, Author at Multichannel Merchant

Rafael Lourenco

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s VP of US Operations, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection. During his 8 years with ClearSale, Rafael has also planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 700 employees, including more than 500 highly trained fraud analysts.

Is Customer Service the Weak Spot in Your Fraud-Protection Chain?

June 21, 2018 | Rafael Lourenco

As technology evolves to support new ways of doing business, it also creates new opportunities for fraud, like botnet attacks and static biometric fakery. Here is how companies can guard against these attacks.

5 Predictions About the Fraud-Prevention Market Landscape for the Next 5 Years

June 4, 2018 | Rafael Lourenco

With almost a decade working in fraud prevention, there are plenty of different strategies, buzzwords and solutions come and go, but nothing as dynamic as today’s fraud prevention landscape. Here are five predictions in the fraud prevention market to look out for in the next five years.

When Anti-Fraud Blacklists Cost Merchants Customers

February 20, 2018 | Rafael Lourenco

Card-not-present fraud is a huge and growing problem for ecommerce, and one way merchants try to prevent it is with blacklists. Here is what you need to know about how to combat card-not-present fraud in your retail business.