Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 5/18/2018
UPS, Union Weighing Addition of Sunday Delivery
UPS is considering the possibility of a two-tier wage structure that would allow lower-paid drivers to make Sunday deliveries, which the U.S. Post Office has been doing primarily for Amazon since November 2013.…»
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New Survey Reveals Shoppers Require Distraction-Free Digital Experience
Forty-four percent of online shoppers are using a smartphone as their device of choice and are multitasking while making purchase decisions, according to a survey by Namogoo. Here are some additional results from the survey. …»
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How to Close the Deal in the Shopping Cart
As a customer finds her way through the purchase journey to website checkout, it’s the moment of truth where you either close the deal or log another cart abandonment. This latest report by Multichannel Merchant will look at how to grab the customer at this crucial point in the path to purchase. …»
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New Flow Center Model at Target Reduces Store Inventory, Speeds Fulfillment
Target is taking a new approach to its distribution model for retail and ecommerce orders, testing out a “flow center” concept that draws from a common inventory pool and sends smaller shipments to stores to enable quicker turns and lower stock levels.…»
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U.S. Ecommerce Logistics Spend Hits $117.2 Billion, Still Soaring
Spending on ecommerce logistics in the U.S. reached $117.2 billion in 2017, representing 6.9% of all domestic logistics costs, up from 5.2% in 2016, according to a new report from Armstrong & Associates, as online buying continues to experience 14% annual growth.…»
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