Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 5/4/2018
Google Express’ Ivan Tchakaraov on the Future of Conversational Commerce
Where is conversational commerce headed? Ivan Tchakarov, director of operations for Google Express, spoke with Multichannel Merchant after his Ecommerce Operations Summit keynote address about early adoption and variance among use cases, as well as AI and the potential for the "zero-click cart” where purchases are suggested to us.…»
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The MCM CommerceChat Podcast: Covering the Issues That Matter
In case you missed it, we launched our MCM CommerceChat earlier this year, and now is a great time to check it out! See what topics we have covered to date and what we plan to cover in the months to follow. …»
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Amazon Makes Formal Bid for Flipkart
The bidding war for Indian ecommerce marketplace Flipkart continues to heat up, with Amazon making a formal bid for a 60% stake in the firm. See what this could mean for India's ecommerce industry should this deal go forward. …»
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Macy’s Looks to Enhance In-Store Experience with STORY Acquisition
To help it adapt to the changing face of retail, Macy’s has acquired STORY, a concept store in New York. Discover how this acquisition will enhance the in-store customer experience for Macy's. …»
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UPS Looking to Enter Fast-Growing White Glove Delivery Market
UPS is considering a move into the fast-growth white glove delivery market through a trucking partnership, which would enable it to handle larger, bulky items like furniture, appliances and home entertainment that often require special handling and some in-home installation.…»
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