Multichannel Merchant
week of 7/21/21
Ecommerce Operations Software: After the Go Live
After a major software implementation, how do you deal with issues that inevitably crop up? Katie Langrock, VP of Operations at Vermont Teddy Bear and a panelist on this topic at Ecommerce Operations Summit 2021 (Aug. 17-18, Gaylord Opreyland, Nashville), talks about her team’s ERP journey in this MCM CommerceChat podcast.
3PL Ruby Has Launches DTC Consortium
Ruby Has, a top 3PL, has launched an industry consortium aimed at helping both direct-to-consumer merchants and those providing support services to share expertise, resources and best practices aimed at benefiting all. Among the 100-plus charter members are DTC jewelry brand Ana Luisa and ecommerce platform firm Linnworks.
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Prepare Your Operations for the Holiday Season Now

In the latest Multichannel Merchant special report industry experts and retailers discuss the state of the operations industry, including supply chain challenges and efforts and strategies designed to relieve pain points. Read the report now and learn what you can do to prep your operations for the upcoming holiday season.

Geodis Acquires Freight Forwarder Velocity
3PL Geodis has acquired Plano, TX-based freight forwarding company Velocity Transport from Berkshire Hathaway subsidiary McLane Company, to add to its forwarding capabilities across a range of modalities, including refrigerated and temperature-controlled freight, flatbed and LTL, intermodal, van and specialty options.
Neglecting Customers Is the Wrong Kind of Differentiation
Fast delivery, once a way to really stand out, has become standard and the effort to add on new features and faster speeds is starting to look like a race to the bottom. Shipping is important, but brands need to redefinine customer interactions and reimagine the impact on operations in order to really differentiate themselves.
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The Last Mile Has Changed - Are You Keeping Up With Expectations?

Over the last year online retailers have seen enormous growth and along with it came some significant challenges – carrier capacity constraints, inventory shortages, and increases in last mile delivery costs, to name a few. Check out the latest in-depth special report from Multichannel Merchant to set your company up for last-mile success.

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Plan For The Future of Ecommerce Operations Now

After a year full of disruptions, consumer behaviors and business practices have changed drastically. In Multichannel Merchant’s annual outlook report, we talk to retail leaders about how you can optimize ecommerce operations while delivering against expectations in the post-pandemic reality.

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