Multichannel Merchant O+F Advisor Operations & Fulfillment Strategies & Tactics

week of 3/6/2019
How Technology Enhances the Customer Experience
In retail today, technology is playing a vital role to offer the best experience for customers. It has enabled retailers to personalize the relationship between the customer and the retailer. In our latest MCM CommerceChat podcast, Logan Crane, Vice President of Operations for Boll & Branch talks about how the brand has used technology to get a more centric view of the customer journey. …»
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Find Your Best Fulfillment Option for Prime Orders
Amazon Marketplace can be an appealing sales channel. But what’s the best way to fulfill Prime orders – Fulfillment by Amazon or Seller-Fulfilled Prime? To find out, take our online quiz.
 
UPS Expands Fulfillment Service for SMBs to Tap Ecommerce Marketplaces
UPS has expanded a piloted service to help small-to-medium-sized businesses worldwide consolidate their ecommerce fulfillment to customers in the U.S. and Canada, across 21 different marketplaces and web stores including eBay, Walmart, Etsy and Amazon.…»
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7 Operational Strategies to Remain Competitive and Efficient
As you conduct strategic planning for fulfillment, what are the operational strategies you should consider to remain competitive and be efficient in the future? To consider this topic, we looked at trends that are shaping the operations in multichannel companies.……»
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Use Email to Build an Emotional Connection in 2019
Available On Demand - Download this free on-demand webinar to discover ways to build your brand community with a loyalty program and email to drive revenue and engagement.
Cause of Ocado Fire Highlights Concerns About Automated Warehouses
The Feb. 5 fire that completely gutted an automated Ocado grocery fulfillment center in the UK was caused by a failure in an “ambient grid” storing food at room temperature, raising concerns about what happens in these types of facilities when disaster strikes, according to a Bloomberg report.…»
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Amazon Sets Up Program for Weekly Scheduled Deliveries
Amazon Day, presented as a convenient way for Prime members to receive all their weekly orders on a set day, will also help the company save on its massive delivery costs through consolidation if enough customers buy into the idea.…»
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