Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 10/4/2019
Bed Bath & Beyond to Close 60 Stores
Bed Bath & Beyond announced it is closing an additional 20 stores from the original 40 the company announced in April. Here is how the company is reimagining its brick-and-mortar presence in the age of ecommerce. …»
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A Customer-Centric Approach to Returns
Is your returns policy what your customer wants? It should be...
 
Capabilities, Adoption Growing for Ecommerce Fulfillment Robots
Ecommerce fulfillment robots are trending up. The entry point for ecommerce companies is now in the hundreds of thousands of dollars instead of multiple millions, and can be scaled up as needed. This report from MCM examines the players, the state of the art, advancing capabilities and results being seen by ecommerce companies.…»
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Rent the Runway Temporarily Stops Taking New Customer Orders Due to Logistics Issues
Rent the Runway came into a supply chain and inventory snafu and announced it won’t be adding any new subscribers or event rental customers until at least October 15. Here is how the company handled the situation for customers. …»
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CommerceChat: Podcasts Exploring Ecommerce Trends
Explore the library of MCM Commerce Chat and hear the trends and insights that continue to shape the dynamic world of direct-to-customer selling directly from the source. Each month, a new topic and thought leader is featured ñ subscribe today!
 
Forever 21 Filing for Chapter 11 Bankruptcy
After months of speculation, apparel retailer Forever 21 announced it is filing for Chapter 11 bankruptcy protection. The company had been exploring restructuring options to avoid liquidation as its business struggles continue. …»
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Amazon Plans to Open U.S. Chain of Grocery Stores
Amazon plans to open a chain of grocery stores in the U.S. beginning with locations in Los Angeles, Chicago and Philadelphia. See whether Amazon competes with its own Whole Foods chains in the grocery arena. …»
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Cost-Effective Ways to Streamline Shipping
6 quick wins to grow profit and stronger customer experiences.
 
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