Multichannel Merchant Week In Review The News, Commentary & Events that Shaped Commerce This Week

week of 9/6/2019
Peak & Post-Purchase: How this holiday could change your operations
In this webinar from Multichannel Merchant and Pitney Bowes, you’ll hear from experts armed with new data and insights on how operations and post-purchase customer experiences are seeing nuanced, yet impactful changes this year. …»
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Building Cross-Channel Marketing Excellence at Lowe’s
Learn how retailer Lowe’s solved their issues with circulars.
Walmart Expands Same-Day Delivery in Mexico
Walmart is offering three-hour delivery for certain home goods and technology products in Mexico, as it battles Amazon in the major Latin American market, according to Reuters. The new service covers 12,000 items including laptops, cell phones, televisions and clothing irons and is supported by two new ecommerce fulfillment centers.…»
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GNC Leverages Subscription Program to Build Better Customer Relationships
GNC is using its Auto-Deliver subscription service to reach customers through various channels. Here is how the subscription service is helping GNC create brand affinity. …»
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CommerceChat: Podcasts Exploring Ecommerce Trends
Explore the library of MCM Commerce Chat and hear the trends and insights that continue to shape the dynamic world of direct-to-customer selling directly from the source. Each month, a new topic and thought leader is featured ñ subscribe today!
 
Creating a Customer-Centric Approach to the Returns Experience
The returns process shouldn’t be complicated. However, with return rates growing rapidly alongside ecommerce itself, it’s becoming harder for retailers to provide a great experience while also minding the ballooning cost. …»
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Amazon, Walmart Will Dominate E-Grocery Food Sales Through 2024
Amazon and Walmart will continue to slug it out atop the world of global e-grocery food sales, with the ecommerce giant projected to pass the world's largest brick-and-mortar retailer by 2024 with revenues of $15 billion, compared to $14 billion, according to a new report from research firm Edge by Ascential. The projected CAGR through 2024 is 13%.…»
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From click to brick, from retail to etail get in front of the Multichannel Merchant community. Become part of the most-searched online Directory of DTC and ecommerce partners out there. Sign up today!
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