Moxie Software announced that Sports Endeavors, Inc., the world’s largest soccer specialty retailer, has selected Moxie to engage fans across the entire customer journey, supporting them with sales and service inquires. Sports Endeavors is a retail market leader selling soccer, rugby and lacrosse items to players and fans.
“We have a personal passion for the sports we represent, which is essential to understanding our customers,” said Sheron Copeland Smith, Contact Center Director, at Sports Endeavors, Inc. “To keep up with the demands of global sports fans and events like this year’s FIFA World Cup, we selected Moxie Email to deliver a personalized experience for every customer wherever they are in the world.
Sports Endeavors began its operations 30 years ago and its first Eurosport catalog was mailed to six thousand sports fans. Today, Sports Endeavors is one of the world’s leading soccer retailers with online brands including, Soccer.com, WorldSoccerShop.com and TiendaFutbolMundial.com. Other Sports Endeavors’ brands are Lacrosse.com and WorldRugbyShop.com.
“We are excited that Sports Endeavors has selected Moxie to continue meeting the needs of its die-hard sports fans,” said Rebecca Ward, president and CEO of Moxie. “With our solutions, enterprises can connect with customers in real-time and engage them by using the most appropriate communication channel across devices to deliver the ecommerce experience customers want.”