Multichannel Merchant Webinars

Upcoming Webinars

All of Multichannel Merchant's webinars are FREE for up to one year after the run date.

Change of Plans: How to Successfully Adjust Your Holiday Strategy

You did your due diligence, and created the ultimate holiday strategy plan for success. How should you react and respond when your holiday plan veers off course?


Which Online Marketplaces Are Best for Your Business?

Jayson Humphrey, strategic partnership manager for ChannelAdvisor, offers key insights on how to create a winning strategy for online marketplaces.


5 Marketplaces You Need to Be Selling On Right Now

Discover unique seller opportunities on lesser-known, rapidly growing marketplaces. Marketplace experts from Sears, Newegg and Rakuten share their insights.


Webinars ARCHIVE

How to Achieve Profitability in Global Ecommerce  Jun 24, 2014 3:35 PM By MCM Staff

Can I make any money with global ecommerce? Are overcoming the challenges and complexities worth it? Much is made of the promise of global ecommerce – but how profitable will it really be?

Personalizing the Omnichannel Customer Experience  Mar 26, 2014 3:03 PM By MCM Staff

To better understand the state of omnichannel, Multichannel Merchant and Neustar conducted an extensive study on marketers’ omnichannel priorities and challenges across the customer lifecycle.

7 Secrets for Successful Selling on Amazon  Jan 31, 2014 2:26 PM By MCM Staff

Marketplace sellers on Amazon sold more than a billion units worldwide in 2013, cumulatively worth tens of billions of dollars. Find out how being proactive and up to date with the ever-evolving trends and requirements can help you grow as an Amazon retailer.

Personalizing the Online Shopping Experience—Thinking Beyond %%FirstName  Jan 09, 2014 5:01 PM By MCM Staff

Even as retailers rely more on technology for powerful results, when retail marketers hear the word “personalization” too many immediately think that equates to including a first name in an email.

Using Data and Behaviors to Engage throughout the Customer Lifecycle  Oct 18, 2013 10:02 AM By MCM Staff

FREE ON-DEMAND WEBINAR To optimize customer and prospect experiences, today’s marketers must effectively leverage the massive amount of data at their fingertips. On the prospect side, there should be a strong emphasis on data collection and urgency of initial response. On the customer side, marketers must be thinking about data augmentation, retention and repeat purchase. […]

How Negative Reviews Can Improve Purchase Intent – If Brands Know How to Respond  Oct 08, 2013 5:12 PM By MCM Staff

This webinar will take an in-depth look into how brands can properly track, interpret and respond to negative reviews to yield positive results. Household brand Homax (Goo-Gone) and comfort products brand Sleep Revolution will share how their participation with reviews gives them a direct conversation with consumers never before possible.

Making the Most of Marketing Resources: How You Can Boost Performance and ROI  Sep 23, 2013 12:19 PM By MCM Staff

FREE ON-DEMAND WEBINAR The overall marketing mix is expanding much faster than marketing budgets because of the explosion of social, mobile and big data capabilities. To keep pace, marketing organizations must become savvier and manage operations and resources more efficiently. A more efficient marketing organization frees up more money for actual campaigns and programs by […]

Holiday Readiness: Customer-Centric Marketing to Increase Revenue  Aug 05, 2013 4:27 PM By MCM Staff

With the 2013 holiday season right around the corner, we thought we would share the most current industry customer-centric best practices to increase sales and shopper loyalty. You’ll find no faster, more proven way to drive up to 25% higher revenue this holiday season than by ensuring your marketing is comprehensively customer-obsessed.

7 Amazon Mistakes You Didn’t Know (& Might be Making!)  Jul 08, 2013 1:53 PM By MCM Staff

In this July 25 webinar, an Amazon expert who’s worked with sellers for more than 10 years unveils the most common Amazon slip-ups that merchants make without knowing it.

What New FTC Rules Mean to Your Social Media Program and Brand Reputation  Jun 26, 2013 3:16 PM By MCM Staff

The FTC has drawn a big, red line clarifying what some marketers considered “debatable” in the past. If your agency and partners haven’t explained these new rules to you yet, you should be concerned.






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