Derek O'Carroll

derekocarroll@brightpearl.com

Derek O’Carroll is CEO of Brightpearl, a leading retail management system which helps retailers automate back-office functions and become more efficient. He is responsible for the overall company strategy and for delivering on Brightpearl’s mission to automate retail. During the 1990s he founded Adnet, Ireland’s first online advertising agency building database-driven websites and Vordel, which became a leading provider of XML security solutions. O’Carroll joined Brightpearl from Symantec where he held leadership positions across their enterprise, small business and consumer divisions for the past 10 years. He was also SVP of field sales and marketing for Norton, responsible for $1.7 billion in global revenue.

The Chasm Between Doing Omnichannel and Doing It Well

| Derek O'Carroll

While interest in omnichannel is high, execution needs significant improvement. Many retailers, even after years of implementation, still need the right software platform, process and education on how to be effective. And siloed data and legacy systems are no longer sufficient to meet the challenge.

6 Operational KPIs to Know Anytime, Anywhere

| Derek O'Carroll

Today, we see some retailers strained beyond repair, closing stores while putting more pressure on suppliers to retain some level of margin and profitability. Here are six key performance indicators that retailers should be able to use to measure specific data at any time.