Derek O'Carroll

derekocarroll@brightpearl.com

Derek O’Carroll is CEO of Brightpearl, leading retail management system, which helps retailers automate back-office functions and become more efficient. He is responsible for the overall company strategy and for delivering on Brightpearl’s mission to automate retail. During the 1990’s O’Carroll founded two IT companies: Adnet, Ireland’s first online advertising agency building database driven websites and offering SEO services and Vordel, which became a leading provider of XML security solutions and was sold to Axway in 2012.

O’Carroll joined Brightpearl from Symantec where he held leadership positions across their Enterprise, Small Business and Consumer divisions for the past 10 years. Most recently, he served as SVP of field sales and marketing for Norton, responsible for $1.7bn of revenue globally. During his two-year tenure, he led a highly successful transformation of the go-to-market activities returning North America, EMEA and Asia Pacific to growth, enabling the global transition from traditional CD based software delivery to a cloud-based security service.

 

6 Operational KPIs to Know Anytime, Anywhere

| Derek O'Carroll

Today, we see some retailers strained beyond repair, closing stores while putting more pressure on suppliers to retain some level of margin and profitability. Here are six key performance indicators that retailers should be able to use to measure specific data at any time.