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Improve the offshore shopping experience  Nov 01, 2011 9:30 PM By Gerard Hempstead

According to Forrester Research, 25% of U.S. web traffic comes from international shoppers, but the actual orders from such shoppers are only 4% of total U.S. web sales. Why the disparity?

Improve the offshore shopping experience  Oct 12, 2011 3:07 AM By Gerard Hempstead

The whole world is

What to Expect With Parcel Carrier Rate Hikes  Aug 29, 2011 11:13 PM By Gerard Hempstead

UPS this month announced an extraordinary increase in its net profit for the quarter ended June 30. FedEx recently announced similar results for its quarter that ended May 31. I did not hear resounding applause from shippers in recognition of their splendid results, however

Shipping Data Is Worth Dollars  Apr 27, 2011 6:20 AM By Gerard Hempstead

You should care about the types of services you buy from a carrier, the relative size of that usage by service type, the distribution of your business by zone and the spread of the weights shipped within those zones.

International shipping options  Nov 01, 2009 10:30 PM By Gerard Hempstead

FedEx in mid September announced its intended rate increase for 2010 for Express Products. What’s the significance, other than a head’s up on where your

What You Need to Know About DHL Deal  Jun 18, 2008 7:39 PM By Gerard Hempstead

By now you

An Inside Look at Logistics from Asia  May 17, 2008 2:45 AM By Gerard Hempstead

A retired vice president for DHL, Gerard

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