Post By Tim Parry

Harry & David Faces Two Lawsuits  Mar 24, 2011 9:10 PM By Tim Parry

Troubled multichannel food gifts merchant Harry & David is being sued by a contact center vendor and by a former employee

Consumers Making Most of Mobile Search  Mar 22, 2011 9:43 PM By Tim Parry

Mobile search is on the rise, and this is a missed opportunity for merchants. According to a study released March 21 by performance marketing agency Performics, more than three-quarters of smartphone owners who use the mobile web more than once a day …

Social Skills: Carter’s and OshKosh B’gosh’s Baby Steps are Big  Mar 22, 2011 9:01 PM By Tim Parry

When it comes to children’s apparel and accessories, you don’t get more old-school than Carter’s or OshKosh B’gosh. But the brands, both owned by Carter’s, are hip to 21st-century social media.

Too Much External Coding Can Slow Your Site  Mar 22, 2011 7:18 AM By Tim Parry

Script coming in from Facebook is not the only thing that can slow a site down, though it’s evident in this case when you load Shop Rite’s circular pages. Any time you add third-party coding, you have to deal with additional sets out outside servers.

New Bill May Delay Swipe Fee Reform  Mar 17, 2011 8:56 PM By Tim Parry

The federal government’s swipe fee reform may be tabled for two years if a Senate bill introduced March 15 passes. This means a potential delay in financial relief for merchants who accept debit cards issued by Visa or MasterCard as a form of payment.

Social Skills: What Merchants Can Learn From Charlie Sheen  Mar 08, 2011 9:54 PM By Tim Parry

Let’s look into what Charlie Sheen is doing right, and wrong, in social media, and what lessons merchants can learn from it Gets Boost From Renewed SEM Efforts  Mar 08, 2011 4:45 AM By Tim Parry

Although some reports say just 10% of consumers searching for a product or service through Google click on the sponsored ad, the art of search engine marketing cannot be ignored. This especially holds true if you are a small merchant trying to gain …

Give People a Reason to ‘Like’ You on Facebook  Mar 03, 2011 5:51 PM By Tim Parry

There’s a reason you want people to like you on Facebook: For marketers, a

Mobile App Push May Be Softening  Mar 03, 2011 5:38 PM By Tim Parry

Merchants seem to be shying away from creating apps for specific mobile devices and are instead creating sites that are native to mcommerce, according to Bernardine Wu, founder/CEO of ecommerce consultancy FitFotCommerce.

Harry & David Brings In Turnaround Pro  Feb 24, 2011 5:05 AM By Tim Parry

Kay Hong, a managing director at global turnaround specialist firm Alvarez & Marsal, was appointed chief restructuring officer on Feb. 18, and will also serve as Harry & David’s interim CEO. But can Harry & David be turned around at this point?

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