Operations Summit



International ARCHIVE

A super service story  Apr 01, 1999 10:30 PM By MCM staff

Imagine paddling down the mighty Colorado River, four days into an 18-day rafting trip, when suddenly the inner tube on the raft holding your provisions

Surviving and thriving in Japan today  Mar 01, 1999 10:30 PM By Cynthia Miyashita

By several accounts, it appears that the glory days of cataloging in Japan have all but disappeared. Many of the U.S. catalogers that raked in the yen

A Y2K FIX crisis?  Dec 01, 1998 10:30 PM By Mark Del Franco

If your catalog’s computer system is not yet Y2K-compliant, you may have missed the deadline. With little more than 12 months remaining before the year

After the marriage: moving in  Dec 01, 1998 10:30 PM By Mark Del Franco

As in other industries, consolidations and mergers are sweeping through the catalog business. But only after the courtship, when it’s time to integrate

A present from Asia  Dec 01, 1998 10:30 PM By Shannon Oberndorf

At least one good thing has come from the Asian economic crisis: Paper prices have gone down. List prices of coated groundwood, for instance, dropped

Adapting to foreign list hygiene  Nov 01, 1998 10:30 PM By MCM staff

Many catalogers hope to go global, but that goal requires keeping on top of local legal restrictions, mailing regulations, and merge/purge rules. These

A simpler life ahead?  Jun 01, 1998 9:30 PM By Sophia Burke

If you don’t understand what consumers want now, wait until 2001, when three seemingly contradictory themes will drive consumer spending: spirituality,

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