macys-inc-300

April 1, 2014




Jeff Gennette Named President of Macy’s Inc.

Jeffrey Gennette, who has served for the past five years as Macy’s chief merchandising officer, has been elected President of the Macy’s Inc., effective immediately. Gennette will report to Terry J. Lundgren, Macy’s, Inc. chairman and chief executive …

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In Executive, Leadership Team

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October 29, 2013




Merchants Need to Keep Calm and Carry On

It’s always something.

Just when direct-to-customer merchants think they have a handle on their profit margins, something comes along to throw it into frenzy.

The government shutdown ended hours before the federal government’s borrowing authority was set to expire, …

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In Blog, Executive

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October 23, 2013




Saks Launches Off 5th Ecommerce Site

Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September.

Michael Burgess, president of Saks Direct, said Saks Off 5th offers the same product collections online found in-store.

Saks, …

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In Ecommerce, Operations & Fulfillment

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October 14, 2013




Free Shipping: An Ecommerce Headache or Opportunity?

Some of the hottest ecommerce trends are born from consumer behavior and the preferential treatment toward omnichannel experiences that outshine traditional mediums and models for purchasing. One ecommerce trend, viewed as pesky by some retailers, yet continues to present opportunities …

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In Marketing, Operations & Fulfillment

October 4, 2013




Not the New Girl Anymore: Fall NEMOA directXchange Conference

One of the first things I realized when I attended the fall NEMOA directXchange conference in Providence, RI., I was no longer the new girl anymore.

The second thing I realized was how many faces I recognized from when I …

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In Blog

SteinMart

September 10, 2013




Stein Mart’s Ecommerce Launch Faces Fulfillment Hurdles

Stein Mart, an off-price specialty store chain,  announced the launching of an ecommerce site in an effort to  expand its customer base and offer customers 24-hour access, according to a press release.

The ecommerce site is expected to have a …

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In Channel Integration, Cross Channel

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August 20, 2013




Unlocking the True Potential of Big Data

Retailers have enormous amounts of customer data at their collective corporate fingertips. In most cases, and through most channels, they have demonstrated their ability to connect with customers in informed and appropriate ways. There’s one channel where retailers are …

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In Data & Analytics, Personalization & Segmentation

WolanskyVideoStory

August 14, 2013




Yankee Candle Sees Crosschannel Customers

Consumers of Yankee Candle are using multiple devices when they are considering purchasing a product.

Brad Wolansky, president of consumer direct and CMO for Yankee Candle, said consumers begin looking at products on smartphones, open an email on a tablet, …

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In Cross Channel, Ecommerce

August 12, 2013




What Will Amazon Collections Mean For Merchants?

I recently found out about Amazon Collections and thought it was another great concept for Amazon to create.  I personally spend a lot of my free time on the Amazon site looking for products, comparing prices with other major retailers …

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In Blog, Ecommerce

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August 12, 2013




TJ Maxx Expected to See Fulfillment Challenges with New Ecommerce Site

While TJ Maxx is staying mum, several media outlets have reported that the discount retailer is planning an ecommerce launch by the end of 2013. While it is now common place for most retailers to have an online store, TJ Maxx …

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In Ecommerce, Inventory

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