Omnichannel, omnichannel fulfillment, omnichannel retail, omnichannel operations, ecommerce, retail ecommerce, Amazon,

September 25, 2015

Improving Customer Interactions by Bridging the Business Intelligence Gap

In almost every business, it is important to understand exactly how customers interact with a company, whether it is at a physical point of sale, marketing or ongoing customer service.

This knowledge is especially important with organizations that utilize an …


In Blog


September 23, 2015

8 Yogi-isms for the Ecommerce World

New York Yankees legend Yogi Berra passed away Tuesday, Sept. 22, at the age of 90.

Though he was an 18-time All-Star and owns 10 World Series rings, Berra was known just as much for his colorful off-field quotes, also known as Yogi-isms.


In Blog, Ecommerce

September 23, 2015

eBay Enterprise Provides Fulfillment Services for Sigma Beauty

KING OF PRUSSIA, Pa., Sep 23, 2015 (BUSINESS WIRE) – eBay Enterprise, an eBay Inc. company, today announced a partnership with the international online beauty store Sigma Beauty to provide fulfillment and freight services. The two companies have entered into a multi-year …


In Operations & Fulfillment, PR Newswire

Warehouse, distribution center, retail operations management, ecommerce

September 21, 2015

6 Steps for Improving Your Retail Operations Management Analysis

Management analysis, when done right, should be a boon for your business, not a boondoggle.

Recently I spent time with a client evaluating their sales and EBITDA growth. Sales have been increasing 20% annually over the last four years; EBITDA is …


In Blog, Inventory


September 18, 2015

Week in Review: Ho Ho Ho, the Holiday Season is Here!

Put down your pumpkin spice lattes, etailers… the 2015 Holiday Season is here!

Well, at least it’s here for those in the retail industry. How can we tell? Because consumers are all riled up when they see Christmas displays in stores (…


In Ecommerce, Executive


September 17, 2015

American Eagle Outfitters Sees U.K. as Springboard to Western Europe

American Eagle Outfitters wants to be an omnichannel player in Western Europe, and hopes its successful launch in the U.K. will be its springboard to success.

Simon Nankervis, chief commercial officer at American Eagle Outfitters, told CNBC American Eagle …


In cross-border, Global


August 26, 2015

Achieving Omnichannel Visibility in the Supply Chain

In this video, Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about how collaborative synchronization among all the players in the supply chain can be achieved. Quickly learn:

Why visibility in the supply chain has become so crucial …


In Operations & Fulfillment, Videos


September 11, 2015

Week In Review: eBay’s Wish List Doesn’t Include a New Perception

Happy 20th anniversary, eBay! We noticed you didn’t have “New Perception” on your wish list. But boy, would we like to give you one.

Okay, that’s a little mean-spirited. But it’s kind of true.

The 20th anniversary-related announcements eBay made …


In Ecommerce, Global


August 20, 2015

How Online and Omnichannel Retail is Growing

In 2014, retail brands made great strides in optimizing the digital experience for customers. Retailers improved everything from web conversion rates to average order values.

In 2015, they are turning to personalization. This infographic by eTail shows how retailer’s priorities and technology …


In Ecommerce, Infographics


August 18, 2015

J.C. Penney Gears Up For Its Omnichannel Future

While J.C. Penney admits to still being behind curve with its transition to omnichannel, the company is satisfied with the progress it has made.

“In the second quarter, sales growth through J.C. accelerated from the first …


In Must Reads, Omnichannel

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