Alibaba, alibaba group, Tmall, Taobao, online marketplace, google, Walmart, Walmart.com, Jack Ma, supply chain, omnichannel, omnichannel fulfillment

May 7, 2015




Alibaba Group Replaces CEO

Daniel Zhang, currently Chief Operating Officer of Alibaba Group, will become CEO of Alibaba Group, effective May 10. Zhang will replace Jonathan Lu, who will remain on Alibaba Group’s board of directors as Vice Chairman.

Zhang has been with Alibaba Group …

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In Global, News

Bloomingdale’s, Macy’s, omnichannel, omnichannel retail, omnichannel strategy, retail

April 21, 2015




A Crawl and Walk Approach to Omnichannel for Macy’s

With omnichannel becoming the norm these days, retailers are trying to figure out where to begin, which avenue to take first.    Macy’s is staying ahead of the omnichannel game with their initiatives to further evolve their business and adhere …

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In Ecommerce, Must Reads

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April 20, 2015




Omnichannel Operations, Rising Costs, Customer Experience, Innovation and More

Over 700 direct-to-customer and omnichannel operations, distribution executives and managers, and industry vendors, came together at the annual Operations Summit in Louisville, KY.

The keynote “power panel,” moderated by industry veteran Bill Kuipers of Spaide, Kuipers & Company, set the tone and …

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In Blog, Must Reads

Operations and Fulfillment, Warehouse/Distribution Center, distribution center, fulfillment center, amazon, Target Inc., Carhartt, REI, D&H, Staples, O'Reilly Auto Parts, O'Reilly Automotive

May 4, 2015




O+F Advisor Distribution Center Roundup, May 4, 2015

Here is a listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers:

Outdoor retailer REI plans to open a third distribution center in Goodyear, AZ, which will service 40 of the company’s 140 U.S. stores …

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In Fulfillment, News

omnichannel-strategy-300

April 15, 2015




Omnichannel Efforts Increasing, but Not Profitable

A new JDA study reveals an enormous amount of money, energy and time retailers and consumer goods manufacturers are spending to improve their omnichannel sales capabilities.

While this may not be surprising given the current business environment, the report, prepared …

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In News, Omnichannel

Bigcommerce, Zing, ecommerce, retail, omnichannel, point of sale, point of sale system, POS, mobile POS, retail POS, ecommerce platform, acquisition

April 30, 2015




Bigcommerce Acquires Retail POS Provider Zing

Ecommerce platform company Bigcommerce announced it has acquired Zing, a provider of mobile retail technologies, according to a release. As part of the agreement, Zing’s team and intellectual property will become part of Bigcommerce, further expanding the company’s …

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In Ecommerce, inventory management

AwardsLogo

April 28, 2015




Customer Experience Award Winners Demonstrate Retail Innovation

Multichannel Merchant held its first annual Excellence in Customer Experience Awards at Operations Summit 2015, held April 14-16 in Louisville, KY. The awards, established to recognize retailers at the cutting edge of delivery, packaging, returns, customer experience and innovation, were presented …

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In Must Reads, Operations Summit 2015

omnichannel-strategy-300

April 7, 2015




Getting Stores and Distribution Centers on the Same Omnichannel Track

As more retailers are going omnichannel to address the “anywhere, anytime, anyhow” expectations of mobile and digital-savvy consumers, there are a lot of moving pieces to address to achieve success.

What needs to happen from a platform and process standpoint – …

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In inventory management, Omnichannel

global-payment-300

April 27, 2015




Relevant Payment Methods Improve Customer Experience

Global ecommerce is forecast to continue its extraordinary growth rates, rocketing 21.0% to $1.592 trillion US in 2015, and continuing double-digit growth in 2016 and increasing 18.6% year over year to $1.888 trillion. That’s good news for everyone, but not really actionable information for merchants. …

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In executive summary, Global

April 27, 2015




More Retailers Transition to a Single Order Management Solution

In the next three years, 250% more retailers will be transitioning to a single order management solution to support a unified commerce experience across all channels, according to the Boston Retail Partners report.

The report explained how many retailers are planning …

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In Omnichannel, Operations & Fulfillment

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