top-40

March 24, 2015




We’re a Top 40 Omnichannel Retail Influencer to Follow

Software as a service solution provider Whisbi told us they are so inspired by our omnichannel content, that they have included us in its list of “Top 40 List of Omnichannel Retail Influencers to Follow.”

And, of course, we’re inspired to …

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In Blog, Must Reads

SEO-300

April 7, 2015




How a Healthy Affiliate Program Can Improve SEO and PPC

Silos have always been a problem in the digital marketing world, limiting the ability of marketers to understand the full scope of the customer’s journey.  This is why now more than ever before companies are investing in omnichannel to …

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In Blog, Must Reads

Walmart holiday mobile app on an iPhone

April 6, 2015




Why Mobile is the New Retail Hub

We knew it was coming. As consumers have grown increasingly dependent on their smartphones and tablets to make everyday activities more convenient, they’ve also adjusted how they shop. But it isn’t in the way that you might think.

In its …

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In Blog, mobile

Operations Summit 2015, Crutchfield Corp., Cabela's, Colony Brands, Warehouse/Distribution Center, distribution center, distribution center automation, order fulfillment automation, voice-activated picking/packing, order fulfillment technology, Operations and Fulfillment, omnichannel, omnichannel operations, omnichannel fulfillment, omnichannel retail, drect-to-customer, direct-to-customer ecommerce

April 2, 2015




Automation and Technology Best Practices Revealed at Operations Summit 2015

Everyone wants to see how other multichannel and omnichannel companies apply automation and technology to their fulfillment operations. What are the benefits, challenges and the ROI?

My panel at Operations Summit 2015, April 14-16 in Louisville, KY, will showcase how Cabela’…

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In Automation, Blog

Ace Hardware, omnichannel, omnichannel retail, omnichannel fulfillment, same-day delivery, in-store pickup, buy online pickup in store, BOPIS, retail, ecommerce

March 31, 2015




Ace Hardware Expands In-Store Pickup Nationwide

In another indication of the growing trend toward omnichannel retail fulfillment to meet rising consumer expectations, Ace Hardware today announced the national expansion of its in-store pickup program at participating stores.

The program was first piloted in the summer of 2013 …

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In Fulfillment, Inventory

American Eagle Outfitters, ecommerce, omnichannel, omnichannel fulfillment, omnichannel operations, omnichannel retail, buy online pickup in store, ship from store, store to door

March 9, 2015




Omnichannel Results Exceed Expectations for American Eagle

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Michael Rempell, COO of American Eagle, said in a call with analysts that the company’s buy online/pickup in store, …

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In Ecommerce, Fulfillment

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

March 26, 2015




3 Lessons Learned From Target’s Marketing Approach

This month, new Target CEO Brian Cornell announced a series of initiatives to foster a more innovative, customer-centric approach to marketing. These initiatives include: closing all Canadian stores, investing more in their employees, adopting urban store models and harnessing the …

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In Blog, Marketing

GameStop, GameStop PowerUp Rewards, PowerUp Rewards, loyalty programs, ecommerce, mobile apps, mobile commerce, video games, video gaming, retail, omnichannel, omnichannel retail, omnichannel fulfillment, in-store pickup

March 24, 2015




Mobile App Drives Store Sales Gains for GameStop

By changing its mobile focus from conversions to engagement and influence, coupled with an enhanced mobile app experience and analysis of customer data from its PowerUp rewards program, GameStop has seen tremendous success in mobile-to-store sales.

From January 2014 – six months …

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In customer experience, Engagement

amazon-prime-same-day-delivery-customer

March 22, 2015




Retailers Need to Face Same-day Delivery Dilemma

Why can I order a pizza from Dominos.com and get it delivered in about an hour, but I can’t order a pizza stone online from an brick and mortar retailer and have it delivered in time to make dinner?

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In Blog, fulfillment

omnichannel-ecommerce-cloud-close-up-300

February 27, 2015




Retail Business Networks: The Key to Omnichannel Integration

For some time, the titans of general merchandising — Costco, Target and Wal-Mart — have been transforming how they do business. Recognizing that the consumer is king, they are putting more emphasis on their supply chains and working with their suppliers and …

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In Blog, Must Reads

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