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June 16, 2016




Mobile, Personalization, Relevance Key to Milennials at Steve Madden

Retailers need to have more of a mobile-first mentality, a high degree of personalization and a strong loyalty focus if they’re going to reach, engage and retain millennial shoppers, according to Mark Friedman, president of ecommerce for youth apparel …

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In Branding, Channel Integration

StaplesLogo2

June 14, 2016




Staples Adds Same-Day Delivery in 8 Markets

Staples said it has rolled out a same-day delivery service in three major metro areas, with five more to follow shortly, for a $14.99 fee, which the company says is subject to change as the offering is in beta. The news …

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In Fulfillment, fulfillment

OMS, order management system, omnichannel retail, ecommerce fulfillment, warehouse management system, WMS, omnichannel fulfillment

June 14, 2016




Overcoming Order Fulfillment Burden with Warehouse Execution Systems

Customers today are finicky. They expect to receive their orders as quickly and accurately as possible, while receiving the highest level of service. Consequently, order fulfillment has become more than simply receiving an order and shipping it out to the …

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In Blog, Must Reads

BOPIS-button

May 26, 2016




Omnichannel Retailers Attempt to Save the Sale Only 7% of the Time

DALLAS–(BUSINESS WIRE)–Kibo, the world’s leading cloud-based unified omnichannel commerce platform, released a comprehensive buy online, pickup in-store (BOPIS) mystery shopping report, “Unified Commerce and the Customer Experience,” which sheds new light on how leading retailers are performing …

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In customer experience, Fulfillment

aptos-300

June 9, 2016




Ron Jon, Purdys Chocolatier, to Launch New Ecommerce Sites

Aptos announced at IRCE 2016 that Ron Jon Surf Shop and Purdys Chocolatier will launch new ecommerce sites with order management systems through its platforms.

Ron Jon will also leverage the integrated functionality of Aptos Enterprise Order Management to support singular …

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In Ecommerce, News

Kohls-300

May 17, 2016




Kohl’s Omnichannel Journey is Evolving

Kohl’s has made great strides with its omnichannel strategy.  In 2014, it began the journey when it rolled out buy online and pickup in-store.  Since its initial roll-out it continues to find ways to make the experience seamless for both …

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In customer experience, fulfillment

Walmart, Wal-Mart Stores Inc., Wal-Mart Stores, ecommerce, retail, retail supply chain, supply chain costs

June 6, 2016




Walmart Testing Drones for DC Inventory Management

Walmart has begun testing the use of drones in a distribution center for conducting inventory, completing in an hour what it would take two associates a month to do, according to various published reports.

While Walmart, like Amazon and Google, …

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In Fulfillment, Inventory

Ashley Stewart

June 6, 2016




Ashley Stewart Acquired by The Invus Group

Ashley Stewart, Inc today announced that an affiliate of The Invus Group LLC , in partnership with senior management, has acquired a controlling interest in the company from affiliates of Clearlake Capital Group, L.P. and FirePine Group, LLC. Terms were …

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In Executive, M&A and Financial

same-day-delivery

June 6, 2016




Consumers Abandoning Shopping Carts Due to Slow Delivery Times

AUSTIN, TX – Dropoff, a same-day delivery provider, found in a recent national study of consumers’ expectations that 60% of them reported passing on a purchase from a retailer due to slow delivery times.

The study results highlight that consumers expectations …

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In customer experience, Fulfillment

staples-logo-300

June 3, 2016




Staples Pilots Interactive Store Map for iPhone App

Staples today announced a new interactive store map feature available on the Staples iPhone app that will create an easier and more convenient in-store shopping experience for customers.

The Staples iPhone app (version 5.0 or higher) will help customers find products …

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In mobile, News

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