2013-300

January 1, 2014




Multichannel Merchant’s Best of 2013

2013 has come and gone…

And maybe it even dragged on… and on… and on.

I guess it all depends on your perspective.  Think about it – does twerking seem so last-year? How about that 0-6 start by the New York Giants? …

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In Blog, Must Reads

walgreens-clearance-shelf-300

December 23, 2013




Is “Last Chance” a Powerful Sales Phrase?

We don’t often write about what’s going on in retail stores (unless there’s an omnichannel angle involved), but this is something that caught my eye this morning.

Back in mid-October, I was surprised to see Halloween merchandise on sale at …

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In Blog, Videos

HomeDepot3--300

December 12, 2013




Home Depot to Look Into Same-Day Shipping Initiative in 2014

Home Depot announced plans to offer same-day shipping due in large part to the “building out” of three additional distribution centers across the country during a investor conference on Dec. 11.

These new distribution centers, which will be located in California, …

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In Ecommerce, Executive

man in suit with charts and a 2014 calendar

December 4, 2013




2014 Ecommerce Predictions: What’s In and What’s Out

The year is already coming to a close and it seems like just yesterday that everyone was lauding social, mobile and local as the next game changers.

Fast forward a year and we have another set of predictions that are …

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In 2014 Predictions, Analytics

technology

December 4, 2013




Why Master Data Management Matters in 2014

Today, consumers expect their digital experience to be 100% consistent with a merchant’s physical environment.  In the coming year, retailers will not view this expectation as a demand on the part of the consumer but rather an acknowledgment that digital …

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In Content Mgmt, Cross Channel

same-day-delivery-flowers-300

December 3, 2013




5 Steps to a Successful Convenience Commerce Model

In 1936, the founders of Harry & David began a “Fruit of the Month Club.” The revolutionary service promised fresh, handpicked fruit delivered to customers’ doors monthly. Consumers and companies quickly jumped on the bandwagon, leading to clubs for everything from cheese …

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In Ecommerce, Marketing

gap-inc-300

November 20, 2013




Gap Inc. Expands Reserve in Store Availability

Gap Inc. announced Nov. 20 that it has expanded its reserve in store capabilities to all U.S. Banana Republic stores and more than 200 Gap stores in 15 major U.S. markets.

The launch follows what Gap Inc. called a “successful” pilot …

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In Inventory, Operations & Fulfillment

October 31, 2013




Forrester Study Shows B2B Ecommerce and Mobile a Must

A profound shift in customer behavior from offline to online channels is fundamentally changing the way in which B2B merchants interact with, sell products and services to, and build loyalty with their B2B customers, according to a Forrester …

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In B2B, Ecommerce

keep-calm-carry-on-300

October 29, 2013




Merchants Need to Keep Calm and Carry On

It’s always something.

Just when direct-to-customer merchants think they have a handle on their profit margins, something comes along to throw it into frenzy.

The government shutdown ended hours before the federal government’s borrowing authority was set to expire, …

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In Blog, Executive

a_com_logo_RGB

October 23, 2013




Saks Launches Off 5th Ecommerce Site

Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September.

Michael Burgess, president of Saks Direct, said Saks Off 5th offers the same product collections online found in-store.

Saks, …

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In Ecommerce, Operations & Fulfillment

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