Warehouse, distribution center, fulfillment center, Operations and Fulfillment, ecommerce, direct-to-consumer, DTC operations, FedEx, FedEx Ground, HomeGoods, Keystone Automotive Corp., Jelly Belly

April 7, 2015




Making the Direct-to-Customer Returns Process Easy and Painless

How do you make your returns process easy and painless for direct-to-customer orders?

We asked this question to three direct-to-customer retail executives who will be speaking at Operations Summit 2015, which will be held April 14-16 in Louisville, KY. And here …

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In Must Reads, Operations & Fulfillment

November 27, 2012




2012 Warehouse Management Systems Roundup

Here’s the most comprehensive guide to Warehouse Management Systems that serve direct-to-customer fulfillment locations.

You’ll find not only a comprehensive list, but comprehensive data about theses systems and the companies that manufacture and support them.

You’ll learn about staffing, customer …

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In Channel Integration, Operations & Fulfillment

order-fulfillment-automation

April 3, 2015




Automation Brings Efficiency to Order Fulfillment

Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion.
Order fulfillment automation can address the growing demand for shortened time to customer …

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In Automation, executive summary

Operations Summit 2015, Crutchfield Corp., Cabela's, Colony Brands, Warehouse/Distribution Center, distribution center, distribution center automation, order fulfillment automation, voice-activated picking/packing, order fulfillment technology, Operations and Fulfillment, omnichannel, omnichannel operations, omnichannel fulfillment, omnichannel retail, drect-to-customer, direct-to-customer ecommerce

April 2, 2015




Automation and Technology Best Practices Revealed at Operations Summit 2015

Everyone wants to see how other multichannel and omnichannel companies apply automation and technology to their fulfillment operations. What are the benefits, challenges and the ROI?

My panel at Operations Summit 2015, April 14-16 in Louisville, KY, will showcase how Cabela’…

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In Automation, Blog

Warehouse, distribution center, fulfillment center, Operations and Fulfillment, ecommerce, direct-to-consumer, DTC operations, FedEx, FedEx Ground, HomeGoods, Keystone Automotive Corp., Jelly Belly

March 31, 2015




O+F Advisor Distribution and Fulfillment Center Roundup, March 31, 2015

Here is a listing of some recently announced expansions, additions and closures in distribution and fulfillment centers:

Radio Shack has hired a New York real estate firm, DJM Real Estate, to sell seven industrial properties, including four distribution centers in …

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In Fulfillment, Inventory

November 16, 2012




Wayfair.com Doubles Warehouse Space for Black Friday and Cyber Monday

Wayfair.com, an online retailer of home goods, has doubled its warehouse space by adding a total of 200,000 sq. ft. to its facilities in Hebron, KY, and Ogden, UT in preparation for Black Friday and Cyber Monday.
Follow US! @MCMerchant …

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In Email, Operations & Fulfillment

key performance indicators, KPIs, operations and fulfillment, warehouse/distribution Center, distribution center, direct-to-consumer, direct-to-consumer operations, performance metrics, employee productivity, employee coaching, manager training

March 26, 2015




Set Goals – Report Results – Improve Productivity

We believe most employees want to be in alignment with your goals as a manager, and to contribute in meaningful ways to the success of your business. But as I consult with companies on benchmarking and productivity, I find many …

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In Blog, Customer Service

amazon-prime-same-day-delivery-customer

March 22, 2015




Retailers Need to Face Same-day Delivery Dilemma

Why can I order a pizza from Dominos.com and get it delivered in about an hour, but I can’t order a pizza stone online from an brick and mortar retailer and have it delivered in time to make dinner?

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In Blog, fulfillment

warehouse management system, wms, order management system, OMS, operations and fulfillment, direct-to-customer, direct-to-customer ecommerce, DTC, ecommerce, ecommerce fulfillment, IBM, QuickBooks, Peachtree Software, Salesforce.com, AppRiver, Box.com, Constant Contact

March 16, 2015




Should You Look to Cloud Computing for Your DTC Operations?

I was talking with a client recently about his company’s transition over the past three years to cloud processing for order management, warehouse management and POS. He is extremely pleased with the outcome and would never go back to …

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In Blog, Fulfillment

Amazon, Amazon.com, Fulfillment By Amazon, FBA, ecommerce, ecommerce fulfillment, ecommerce operations, retail, online retail, -retail, Amazon buy box

March 11, 2015




A Fulfillment By Amazon Consideration Checklist

While Amazon may be known for its superior user experience, the services it offers sellers are just as compelling. For third-party sellers looking to optimize their Amazon strategy, Fulfillment by Amazon (FBA) lets them utilize the ecommerce giant’s expansive and …

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In Blog, Ecommerce

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