December 13, 2012




Study Finds Apple, Best Buy and Kohl’s Deliver Best Mobile Experience

Research conducted by Mobiquity found that if a retailer’s site and app does not meet consumers’ expectations if could affect their brick-and-mortar business.
The Mobile Shopping Satisfaction Report, which surveyed 1,000 smartphone and tablet users about their mobile shopping experience …

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In Ecommerce, Email

December 4, 2012




Study Finds 82% of Top 50 Retailers Have Basic Mobile Offerings

Acquity Group Study Finds 82% of Top 50 Retailers Have Basic Mobile Offerings; Only 10% Bring Digital Experience In-Store (via PR Newswire) CHICAGO, Dec. 4, 2012 /PRNewswire/ — Acquity Group (NYSE MKT: AQ), a leading global Brand eCommerce® and digital marketing company, announced today the …

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In Ecommerce, Global

November 26, 2012




Memo to Merchants: Don’t Mess Up Holiday Deliveries

This is the busiest time of year for merchants and shoppers alike, but if customers receive just one inaccurate delivery during the holiday season they are likely to abandon that retailer, according to a survey by Voxware.
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In Opsandfulfillment_shipping

November 25, 2012




NRF: Black Friday Weekend Spending Rises 12.7%

Total Black Friday weekend spending online and in store reached an estimated $59.1 billion, up 12.7% from $52.4 billion last Black Friday weekend, according to a National Retail Federation survey conducted by BIGinsight.
According to the survey, traffic and spending grew over the …

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In Channel Integration, Cross Channel

November 21, 2012




Surveys Show Conflicting Black Friday and Cyber Monday Projections

As Black Friday and Cyber Monday shopping surveys roll across the wires, it’s clear no two projections for the kickoff of the holiday season are alike.
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Though the results …

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In Email, News

November 19, 2012




Macy’s Under Pressure to Dump Trump

More than 600,000 people have signed an online petition urging Macy’s to remove the Donald Trump brand from stores because of his alleged politically charged and offensive behavior.
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In Email, News

November 13, 2012




How to Reach the Cross-channel Consumer This Holiday

Retailers have witnessed tremendous progress when it comes to mobile marketing and adoption, there are still two main challenges to overcome: Keeping pace with the growth of channels and devices, and breaking their mobile campaigns out of silos. So how …

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In Channel Integration, CRM

November 13, 2012




Deloitte Survey Reveals Strong Smartphone Presence this Holiday

Smartphone owners are expected to head to the internet in droves this holiday season and spend more money than their counterparts, according to a Deloitte holiday survey.

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In Email, Mobile

November 8, 2012




4 Steps for Going Mobile for the Holidays

Mobile adoption is growing at triple digits year. Even customers who still prefer to make purchases in traditional brick and mortar stores are likely to do mobile research before making an in-store purchase.
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In Cross Channel, Ecommerce

October 31, 2012




5 Tips to Boost Customer Satisfaction Around the Holidays

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The holiday season is nearly upon us, and consumers aren’t the only ones making wish lists. For retailers, a most-desired wish is to provide a …

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In Analytics, Ecommerce

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