the-week-that-was-300

February 11, 2016




Week in Review: Amazon Looks to Go Global with Logistics Operations

Amazon has taken another step in its march toward world dominance, as Bloomberg has reported that the company plans to create a global shipping and logistics operation. Code named “dragon boat,” and unofficially Global Supply Chain by Amazon, the network …

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In Data & Analytics, Ecommerce

global-flags-300

February 10, 2016




4 Tips to Grow Your Global Ecommerce Business

While several brands are going global with their business these days, it is still not an easy process for most.   Many retailers are still looking for ways to make the expansion a seamless process.  Speakers at the Global E-commerce Leaders …

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In Blog, Global

Slant300

November 30, 2015




The State of Social Shopping

Social media platforms are rolling out new advertising and native shopping features as they vie for retail dollars.  This infographic by Slant shows some of the latest features on Pinterest, Instagram, YouTube,Twitter and Facebook.

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In Infographics, Marketing

the-week-that-was-300

February 4, 2016




Week in Review: The Great Amazon Retail Store Mystery Solved

Amazon was going to keep its store expansion plans a mystery. And Jeff Bezos would have gotten away with it, too, if it wasn’t for those meddling CEOs…

General Growth Properties CEO Sandeep Mathrani spilled the beans Tuesday during its 4…

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In Data & Analytics, Ecommerce

TurtleWax-300

February 4, 2016




Consumer-generated Content Proves Successful for Turtle Wax

Turtle Wax drove 1.3 million page views with its content when it added consumer-generated content to its website. The goal for Turtle Wax was to transform a static website into a dynamic place where showcasing its products was a priority.

Prior …

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In Engagement, Marketing

ecommerce-transaction-1-300

March 31, 2016




5 Reasons Why Brands Can’t Measure DTC Channels By Sales Alone

We’ve all heard the trope that the customer comes first and the customer is always right. In spite of this, many brands are fixated on simply enabling transactions and scoring sales, which just isn’t enough. This holds especially …

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In Blog, Ecommerce

global ecommerce

January 25, 2016




Top 10 Ways Marketing Will Be Smarter and More Personalized in 2016

In 2016 and beyond, mobile engagement and marketing is moving towards reaching the individual consumer, at scale.

According to a recent report from Forrester Research, 1:1 mobile moments pervade through all stages of the customer life cycle, and with industries such as …

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In Blog, Marketing

customer service, customer experience, call center, customer service reps

March 8, 2016




Customer Service in the Digital Age – How Much has Really Changed?

There has been a shift in perception of customer service as businesses across virtually every industry have undergone digital transformation. Nearly all of it falls within one of two buckets: For some, the digital age is a godsend for customers …

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In Blog, Ecommerce

SocialMediaIcon-300

October 26, 2015




Will 2015 Be the Most Social Shopping Season Yet?

Over the past several weeks, the biggest social networks have shared some major announcements that are certainly piquing the interest of retailers ahead of this holiday season.

To help brands thrive in the increasingly mobile-dominated media environment, Facebook announced the …

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In Blog, Marketing

2016-new-year

January 16, 2016




Retail Trends 2016: Death Knell for Brick and Mortar, While Mobile Takes Off

With 2016 upon us, it’s a good time to look ahead a four key retail trends gathering momentum in the new year, what drastic changes the industry will see and what cool new technologies shoppers will be able to take …

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In Blog, Ecommerce

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