Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

July 1, 2014

How To Grow Your Global Marketplace Revenues

Are you thinking about using marketplaces to expand your global audience?  Mark Vandegrift, director of business management for Channel Advisor, will talk about the use of marketplaces to expand beyong the U.S. border during his  Growing Global session July 15 …


In Global, Marketplaces


July 18, 2016

eBags Has Record Second Quarter Results and Strong Amazon Prime Day Sales

eBags announced that the company has recorded record growth for the second fiscal quarter of 2016, with sales up 23% year-over-year and margin growth of 32% year-over-year.

eBags also announced that its Amazon Prime Day event, held July 12, was a record two-day period …


In Ecommerce, Executive


July 18, 2016

Levi Strauss Wins Award for Excellence in Brand Communication

Brand communication is all about the speed and clarity with which a company communicates with customers at all stages of the fulfillment process. Each communication is an opportunity to build a relationship or sustain a relationship, and reinforce their brand …


In customer experience, Must Reads


June 13, 2016

How to Deliver Experiences First and Transactions Second

Retail sales have been sluggish, and although Kiplinger is forecasting a stronger second half to 2016, it’s still not enough to make anyone feel good.

Blaming a lack of consumer spending on a recession is easy, but the data shows …


In Blog, customer experience


June 17, 2014

Walmart Launches Ecommerce Marketplace in India

Walmart is launching a business-to-business ecommerce platform in India next month. It is expected to launch in the Indian cities of Lucknow and Hyderbad, according to Reuters.

Krish Iyer, Walmart’s chief executive officer for India, told Reuters that Walmart …


In Ecommerce, Global


July 12, 2016

Amazon Delivers Another Prime Day Migraine

Oh, Amazon, you’ve done it again…

Just when you thought Amazon couldn’t have POSSIBLY another #PrimeDayFail, it appears Amazon’s second Prime Day took it two steps back.

So what happened? Here’s a brief rundown of known complaints to date:
The …


In Blog, Ecommerce

ecomm cart discounts

July 11, 2016

Defining Your Ecommerce Pricing Strategy in a Post-List Price World

Every etailer and ecommerce site is quick to point out the major difference between what the consumer is going to pay now versus the “official” list price. This means it’s become almost impossible to pay the list price for …


In Blog, Ecommerce

Amazon, Amazon Logistics,, UPS, FedEx, Walmart, Costco, ecommerce fulfillment

May 30, 2014

How to Not Get Kicked Off Amazon Marketplace (And Get Reinstated If You Are)

If some or all your livelihood comes from selling products on, it’s important to know what type of actions can lead to a temporary hold or even a suspension of your account. Equally important: what to do …


In Ecommerce, Must Reads


July 8, 2016

Deep Discounts Not Necessary for Prime Day Success

Amazon is touting some pretty deep discounts from its marketplace sellers this Prime Day. For example, Segway is offering 20% off its miniPRO self-balancing personal transporter, LunoWear is offering 35% off men’s watches, and LSTN is offering 50% off headphones and speakers.

But …


In Ecommerce, marketplaces


July 8, 2016

More Merchants Jumping In as Prime Day Opportunities Grow

After the success of Prime Day 2015, merchant sellers on Amazon are getting over their initial apprehension and jumping in with both feet, according to an executive with a company that works with several hundred of them.

“Since last year was …


In Ecommerce, marketplaces

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