Foot Locker, Lady Foot Locker, Kids Foot Locker, Foot Action, Champs, ecommerce, omnichannel, omnichannel fulfillment, retail, brick-and-mortar, same-day fulfillment, same-day delivery, apparel, footwear, sports apparel, shopping malls

September 11, 2014




Foot Locker Testing Same-Day Delivery in California

In a first in the athletic footwear and apparel space, Foot Locker has started a trial of same-day/next-day delivery at five stores in California, with plans to roll it out at its 1,300 locations across the U.S. and Canada …

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In Ecommerce, Fulfillment

jcpenney-new-logo-300

February 27, 2014




JCPenney Makes a Commitment to Omnichannel

With sales of $1.08 billion for fiscal year 2013, an increase of 5.8%, it appears JCPenney has its ecommerce channel back on track.

And on its Feb. 26 earning call, JCPenney chairman and CEO Mile Ullman said the retailer is ready to make ecommerce …

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In Ecommerce, Marketing

chicos-fas-300

September 10, 2014




Chico’s FAS Teams Up with Borderfree

Omnichannel specialty retailer Chico’s FAS has partnered with Borderfree to expand its ecommerce capabilities globally. Through this partnership, Chico’s FAS will now be able to transact with shoppers in over 100 countries and territories worldwide in more than 60 global currencies.

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In Ecommerce, Global

online-money-300

September 11, 2014




How are You Adapting to a Shifting Customer Landscape?

Today, the “shifting customer landscape” isn’t theory – it’s the reality merchants face on a daily basis. Free shipping, guaranteed on-time delivery and omnichannel services are all expected – yet not all merchants are delivering – or can even focus– on …

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In Ecommerce, mcm-outlook

Bloomingdales, Macy's Inc., macys, omnichannel, omnichannel fulfillment, omnichannel operations, online retail, Operations and Fulfillment, retail, ship from store, ship to store, in-store pickup

February 26, 2014




Macy’s Addresses Omnichannel and Same-day Delivery

While the fourth quarter  showed a 1.6% decline in sales, Karen M. Hoguet, chief financial officer at Macy’s, said moving forward the retailer plans on making strides in its omnichannel fulfillment initiatives including buy online, pick up in-store, and same-day delivery.

“…

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In Cross Channel, Ecommerce

Apple Pay

September 9, 2014




Staples, Whole Foods to Accept Apple Pay

Staples and Whole Foods announced Tuesday plans to bring the Apple Pay mobile wallet to its stores, which will make it easy for customers to securely and privately pay for purchases from their iPhone 6, iPhone 6 Plus and Apple Watch.

Apple …

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In News, Payment

MCM-September-2014-cover-300-200

September 10, 2014




Multichannel Merchant Marketing & Ecommerce Guide | September 2014

2| Editor’s Note
The source of several recent high-profile data breaches have been bricks-and-mortar: Retail, grocery stores, and quick-serve restaurants. That’s significant, since ecommerce gets a bad rap as an un-safe haven for personal information.
4| Personalization
Personalization is downright …

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In Digital Edition

Apple Pay

September 9, 2014




Industry Experts Abuzz Over Apple Pay

The mobile wallet has been around for the greater part of the 21st century. But Apple’s announcement of Apple Pay for iOS 8 devices has industry experts suddenly abuzz about mobile wallet adoption.

“Apple’s announcement is the kick in the pants …

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In Mobile, Must Reads

omnichannel-strategy-300

September 9, 2014




Focus on the Ecommerce User Experience

Back before the web, when customers were required to actually travel to a physical location in order to complete a purchase, retailers could craft an in-person sales experience, one that merchandised the store with the newest products and biggest sales.

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In Ecommerce, Must Reads

5-300

February 23, 2014




5 Tips for Omnichannel Success

A recent study conducted by the CMO Club and Visual IQ highlighted the challenges CMO’s are facing as they try to embrace omni-channel analysis of their marketing and branding initiatives.

The results were not surprising. Some 85% of CMOs say …

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In Must Reads, Omnichannel

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