a2b Fulfillment Key capabilities: Order fulfillment (ecommerce, direct response, retail, drop ship), customer care (live agent, email, chat, save the sale, social media management, chargeback management), value-added services (kitting and assembly, reverse logistics, warehousing, order management).
Average annual order volume for typical client: 25,000-100,000
Number of active clients: 100
B2C vs. B2B revenue: 75%/25%