Brand Experience Score™ measures organizational performance by analyzing everyday customer interactions Portland, OR, June 16, 2020 — Topbox, makers of enterprise customer experience analytics software, today announced Brand Experience Score … Continue Reading →

The new integration helps joint Sage Intacct and TrueCommerce customers to better connect to their sales channels by automating sales order, remote warehouse and inventory document processing PITTSBURGH, PA, June … Continue Reading →

Cloud-enabled solutions allow a fast and effective launch of Banco Safra’s business internationally with the opportunity to scale as the business grows NAPLES, FL, June 16, 2020—ACI Worldwide (NASDAQ: ACIW), … Continue Reading →

BYOB™ Architecture Harmonizes Messaging Across Bots and Agents Sunnyvale, CA, June 16, 2020 — eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel customer engagement solutions, today announced the expansion … Continue Reading →

RFID adoption enables higher availability of products from brands like Levi’s, Puma and Tommy Hilfiger leading to increased profitability Groenlo, The Netherlands, June 16, 2020 — Today Nedap announced a … Continue Reading →

Cincinnati, OH, June 15, 2020 — AHS is excited to announce that the installation of the first Exotec system in the United States is right here at our Cincinnati office. … Continue Reading →

Home furnishings retailer used Kibo’s Monetate to personalize customer experiences Dallas, TX, June 15, 2020 ­– Kibo, a leader in cloud commerce, announced that the company increased online conversion rates for those … Continue Reading →

Smith will Drive Criteo’s Fast-Growing Retail Media Business in the Region NEW YORK, June 15, 2020 /PRNewswire/ — Criteo S.A. (NASDAQ: CRTO), the global technology company powering the world’s marketers … Continue Reading →

Many Call Center Operations Still Lack Live Chat Functionality Sorely Needed During COVID-19 Online Interactions COLUMBUS, OH, June 9, 2020 – DeviceBits, a division of Results Company and a leading … Continue Reading →

Netanya, Israel, June 11, 2020 — Revuze, an Israeli market research company, launches an AI-driven customer opinions analyzer tool to help optimize web pages and digital ad campaigns through understanding … Continue Reading →