Week in Review: Cyber Weekend Hits On All Cylinders
A blowout Cyber Weekend 2015 topped the news and happenings we were watching this week in ecommerce, marketing and direct-to-customer operations.
MCM Staff
Wayfair Reports Record Growth for Peak Five-Day Holiday Shopping Weekend
Wayfair Inc. one of the world’s largest online destinations for home furnishings and décor, reported a 109% increase in overall gross sales.
Alipay Finds Significant Growth of Chinese Consumers Participating in U.S. Ecommerce Holiday Season
Representing a record-breaking year, the number of China-based consumers shopping U.S. brands online over the holiday season has increased 7 times over last year.
Video: Multichannel Merchant’s Editors Analyze Cyber Weekend 2015 Trends
Cyber Weekend 2015 is in the books, and Multichannel Merchant’s editorial staff put a wrap – and a bow – on Black Friday, Thanksgiving, and Cyber Monday. Watch as Chief Content Director and Publisher Ellen Shannon, Managing Editor Tim Parry, Senior Editor Mike O’Brien and Content Producer Daniela Forte share their insights and impressions of Cyber Weekend.
Retailers’ Apps Shows Mobile’s Growing Influence on Holiday Shopping
PORTLAND, OR–(Marketwired – December 01, 2015) – As holiday shopping results are tallied from the Thanksgiving to Cyber Monday time period, many are finding it was a banner year for … Continue Reading →
Vista Equity Simultaneously Buys MarketLive and Shopatron
Vista Equity Partners did some pre-Thanksgiving shopping: On Nov. 25, the private equity firm acquired both MarketLive Inc. and Shopatron. Here’s how Vista Equity envisions integrating Marketlive with Shopatron.
More Than 121 Million Holiday Shoppers Plan to Shop Online on Cyber Monday
Up from 24.4 million last year, 29.6 million (24.4%) consumers said they will use their mobile device to shop on Cyber Monday, while eight in 10 (80%) said they will use their home computers to shop online.
Guitar Center Launches New Ecommerce Site
The Guitar Center site, GuitarCenter.com, is now based on an updated IT platform infrastructure, creating a seamless omnichannel user interface.
Consumers Will Pay for Better Customer Service from Preferred Brands
A new Xerox report reveals that over half of consumers polled in Europe and the U.S. would pay more for better customer care from their preferred brands.
Omnichannel Returns Can Grow Revenue, Enhance Customer Experience
A StellaService report finds merchants are not using all the revenue generation and customer experience benefits they can drive with their returns process.