MCM Staff

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How Blinds.com Engages Customers Successfully with Video

| MCM Staff

Providing high-impact and visually engaging assistance for common questions and concerns shows your customers that you’re committed to resolving their issues. In this Google Hangout video, Multichannel Merchant Managing Editor Tim Parry discusses video engagement with Robert Reed, Video Producer for Blinds.com, and Kenna Hilburn, Liveclicker’s Senior Video Commerce Strategist.

SEM, SEO, digital marketing, digital marketing trends 2016

SEM Tops Online Retail Customer Acquisition Tactics

| MCM Staff

Search engine marketing is lauded by 85% of retailers as one of the most effective customer acquisition tactics, according to the 2014 Shop.org/Forrester Research Inc. State of Retailing Online study. Here’s a look at what others

Canada, Canadian, Stalco, cross-border selling, cross-border ecommerce, Shipping/Delivery, shipping, international shipping, Canadian consumers, Canadian market, retail, retailer, import regulations, import duties, import taxes, Operations and Fulfillment

Whoa, Canada! Are Canadian Small Businesses CASL-Ready

| MCM Staff

Canada’s long-anticipated Anti-Spam Legislation (CASL) came into effect July 1, ushering in a new era for online marketing. But a study by Constant Contact reveals that the majority of Canadian small businesses do not fully understand the law and how to be compliant and have taken limited action to adhere to the new regulations.

NetSuite Acquires Venda to Accelerate Growth in Europe

| MCM Staff

The combination of NetSuite and Venda will deliver unprecedented capabilities that businesses need to meet the demands to deliver a seamless, omnichannel commerce experience to consumers and businesses, NetSuite said in a press release.

IRCE 2014 Technology Report

| MCM Staff

Multichannel Merchant’s IRCE 2014 Technology Report showcases some of the most important ecommerce technology innovations, introductions and updates from the show floor at IRCE. If you were at IRCE, see if you missed anything important by glancing through our technology highlights. If you missed IRCE, here’s a great chance to see some of what you missed.

INFOGRAPHIC: The B2B Ecommerce Evolution

| MCM Staff

Make no mistake; the B2B ecommerce software market is even bigger than its more famous sibling, the B2C market, and independent software vendors stand to make big bucks selling to business and organizations of all kinds.

World Cup Brings Rise in Soccer, and Fùtebol, Searches

| MCM Staff

Soccer-related searches in the month of June increased by 280% compared to May, according to a study of consumer search behavior performed by SLI Systems. What’s more, searches from Brazilian consumers showed a similarly dramatic increase.