MCM Staff

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Little Tikes Launches Redesigned Ecommerce Site

| MCM Staff

Little Tikes has rolled out a website “renovation,” providing a redesigned look and feel, added content and more insight and value to its consumers. The brand also rolls out its new tagline, “The Wonder of Little Tikes,” embracing the awe-inspiring moments that connect parents and their children.

Big Lots Exiting Wholesale Business

| MCM Staff

Closeout retailer Big Lots has decided to exit the wholesale business. The merchant will wind down operations of Big Lots Wholesale, Consolidated International, and Wisconsin Toy wholesale operations by the end of fiscal 2013.

Winning with Customer Service

| MCM Staff

Satisfied customers are key to business success. Recent Aberdeen Group research indicates that satisfied customers not only increase their spending on products and services, but also promote the organization’s brand and drive new business via referrals.

Consumer Confidence Killed by Government Shutdown

| MCM Staff

The Conference Board Consumer Confidence Index, which had declined moderately in September, decreased sharply in October as the federal government shutdown and debt-ceiling crisis took a particularly large toll on consumers’ expectations.