MCM Staff

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SKECHERS Expands European Distribution Center

| MCM Staff

SKECHERS has completed the fourth phase of an expansion to its European distribution center in Belgium by adding 26,500 square meters to bring it to a total size of approximately 98,500 square-meters, making it the largest company-operated DC in southern Belgium.

Pet Valu and Pet Supermarket Merge

| MCM Staff

Pet Valu and Pet Supermarket have merged to create the third largest pet specialty retailer and the largest small format, neighborhood, pet specialty retailer in North America. The combined business, Pet Retail Brands, will generate approximately $1 billion in system-wide retail sales across the US and Canada.

What do Shoppers Really Want From In-Store Pickup?

| MCM Staff

A new study from Bizrate Insights, a division of Connexity, shows that 31% of online buyers have used in-store pick-up in the past year with 13% saying they have considered abandoning a purchase because in-store pick-up wasn’t offered.

PetSmart Selects OMS from Manhattan Associates for Omnichannel

| MCM Staff

PetSmart has selected an enterprise Order Management System (OMS) to help fuel its omnichannel operations, including it additional ecommerce platforms such as Pet360.com and PetFoodDirect.com. See how the system will help PetSmart get orders to online shoppers when and how they want them, enabling new features such as subscription and customized home delivery services.

Hermes Opens Big Ticket Distribution Center in Germany

| MCM Staff

Offering 100,000-sq-m of warehouse floor space, Hermes’ new complex is one of the largest new developments in North Rhine Westphalia. It has been specifically designed to serve the needs of the logistics processes associated with the handling of furniture, large electrical appliances and other big-ticket items.

Belk, eBay Enterprise, eBay, customer service, customer contact center, customer experience, retail, online retail, ecommerce

Belk Announces the Appointment of a New CEO

| MCM Staff

The Board of Directors of Belk, Inc. announced that Tim Belk will retire as chief executive officer of the company in July 2016. Former Hot Topic CEO, Lisa Harper will take over, see what this will mean for the company.