Bright Idea
Using a concept called data envelopment analysis (DEA), a Georgia Institute of Technology research team has developed an Internet-based tool for benchmarking
Package Deal
Now that tax season is over, it’s spring, and everyone’s fancy naturally turns to the next event of universal conversational interest the upcoming postal
Trade Secrets
Although over half of the warehouses in the U.S. are privately run, their operations remain largely a mystery. Some clues, however, have been unmasked
Fab Five
The results are in, and the winners are clear. According to a Warehousing Education and Research Council survey conducted in July 2001, there are only
NOT SO GRIM
With the regularity of swallows returning to Capistrano, less-than-truckload carriers seem to announce rate increases every year. The practice is so common
Sound Bytes: Gayl Doster
O&F: What’s happening to multichannel retailers? First came the dot-coms, then their seeming collapse; then catalogers opening retail stores; now we see
Short Takes: Do It Again
Many are the ways in which taking a position at work can turn out to be deleterious to your health. A checklist compiled by Raleigh, NC-based Tompkins
Short Takes: Remains of the Day
Marketing and order management services provider OrderTrust announced early in June that it had ceased business operations. The Lowell, MA-based company,
SHORT TAKES: Round Trip
An ominous crunch awakens you from peaceful repose in the stateroom of your retail luxury liner. Startled, you leap to the porthole and peer out to see
Ahead of the Game
As stories and jokes about failed dot-coms proliferate, it begins to seem that they are all here today, gone tomorrow. But e-commerce and multi-channel