Herculean Effort
A new study from the firm that first used the phrase supply chain management, Booz Allen Hamilton, suggests that the discipline is still far from mature.
Avert Anxiety
Could it be that that awkward annual event, the performance evaluation or review, might become less awkward if supervisors did more reviewing? A new publication
Take Your Pick
Below, vendors pick their newest and hottest products: FKI LOGISTEX REAL TIME SOLUTIONS, EMERYVILLE, CA The EASYpick Voice system features multi-functioning
A High Profile
THE IDEA that there is nothing new under the sun is as old as well, Ecclesiastes, at least. Tried and true methods of improving warehouse efficiencies
Count Carefully for E-commerce Evolution
Consistent and sophisticated measurement is critical to online sales success, according to a recent a survey of over 200 senior e-commerce executives.
Backorders Have Always Been With Us
BACK IN THE DAY, as people say nowadays, initial order fill rates, defined as the percentage of customer orders shipped complete in less than three days
Pilgrim’s Progress
Electronic kiosks are a self-service technology still on its rather torturous way to achieving the level of a boom, according to a 2003 kiosk benchmark
Live from NCOF: Choosing the Correct Call Center Matrix
(Operations & Fulfillment) Orlando, FL–A packed room of contact center professionals at the National Conference on Operations and Fulfillment here listened
Global Retail Study Sounds Somber Note
What do Argentina, Hong Kong, Venezuela, and the United States have in common? According to a study from Deloitte Touche Tohmatsu/Stores titled 2003 Global
Warehouses Woo Absent Workers
The Dec. 2002 issue of WERCwatch reports on warehouse employee attendance trends and ways to manage absenteeism. With the annual cost of absenteeism rising