Fulfillment and Contact Centers: Making the Internal vs. Outsourcing Decision
Is 3PL for you? Here’s how to analyze your current operations, as well as your options.
Curt Barry
Curt Barry is chairman of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations and fulfillment. The firm provides services in system selection and implementation in OMS, WMS, ERP and Inventory systems, 3PL logistics, distribution center design, improvement in facility capacity, workflow and cost reduction and benchmarking. Curt is the author of “Best Practices in Multichannel Operations and Fulfillment.”
Case Study: Small Apparel Multichannel Company Commits to 3PL
As companies grow and expand, third-party logistics (3PL) is an option that more of our clients are evaluating. To be objective, 95% of our clients have internal call center and fulfillment and they are pleased with the results.
Testing Delivers Order Management Systems Ready for Implementation
There is no substitute for thorough testing before you implement your new order management system. Here are the key testing principles to ensure you
How to Reduce the Order Management System Learning Curve
Your project plan to install your new Order Management System (OMS) should have tasks and assignments for developing training materials and standard operating procedures. Here are some ways that your company can shorten the OMS learning curve.
What System Integrations Are Critical to OMS Implementation?
Everyone would prefer to have all Order Management System (OMS) functionality in a single system. Learn what system integrations are necessary to successfully implement your OMS.
Gain Critical Sign-offs On Order Management System Deliverables
One essential element to good project management is to have critical sign-offs on key deliverables as the order management system project progresses. Learn about examples of this that can help your order management system implementation.
How to Implement Your Order Management System On Time and Within Budget
This is the first in a series of articles by Curt Barry, detailing everything you need to know about successfully implementing an order management system.
6 Effective Next-wave Strategies to Reduce Operational Costs
During the height of the recession and since, multichannel merchants have succeeded to varying degrees at reducing and better containing operational expenses.
How to Negotiate Software Agreements
Let’s face it: Getting to the point of signing an agreement for a new order management, warehouse management or website system requires a massive amount
Software Contracts: What’s Non-Negotiable
What’s generally negotiable