![](https://multichannelmerchant.com/wp-content/uploads/2016/03/Excellence_in_Customer_Experience_Date1-300x60.jpg)
Best Practices of a Winning Customer Experience
In an era when the customer is king, retailers need to elevate their game to gain loyalty, an edge over the competition in a fierce environment, and drive sales. Here are some best practices culled from winners and finalists of the 2016 Excellence in Customer Experience awards at the Operations Summit.