Omnichannel, Big Data…What’s Next? Predictions for 2015
In 2014, the retail industry was full of various buzzwords, from omnichannel to big data and new solutions were being discussed everyday. Here are some predictions for 2015.
Graeme Grant
What Omnichannel Shoppers Mean for Retailers and Customer Loyalty
In our omnichannel world, creating loyal customers will come down to being relevant to each shopper – whenever and however they choose to interact with you, whether that’s in-store, online, via email or on a mobile device.
Retailers Say Hello to Next-Generation Personalization
Personalization in retail has become so established that many retailers have embraced approaches that are good enough.