Jeff Siegel

HISTORY LESSON

| Jeff Siegel

THE STATISTICS seem to bear out the headlines. Capital spending has increased after two years of recession, and companies up and down the supply chain

Nouveau Niche

| Jeff Siegel

When Barnes & Noble, the national book chain, decided to offer same-day delivery in Manhattan for customers who ordered through its e-commerce site, it

Patch or Scratch?

| Jeff Siegel

When Steve Bolin gets to work each day, he has the usual sorts of duties and assignments to handle. But Bolin, facilities director for the DC of business

Brand-New Bag

| Jeff Siegel

THREE YEARS AGO, Crate & Barrel executives knew they had to find a better way to pack the items they shipped to their distribution centers and to customers.

CHANNEL XING

| Jeff Siegel

The time: Four years ago. The familiar opening theme to that TV chestnut, Mission: Impossible, is heard, as our hero pushes the button on a tiny cassette

TraceElements

| Jeff Siegel

But there may be no need to pay such close attention THE POSSIBILITIES are intriguing. Wonder where the merchandise from the factory in China is as it

A WINNING Combination

| Jeff Siegel

Three years ago, when Circuit City was puzzling over how to set up its e-commerce fulfillment system, the electronics retailer could have gone in any

Two by Two

| Jeff Siegel

One company designs and manufactures auto parts. Two more are in the book business. A third and a fourth sell off others’ excess inventory. What they

Climate Control

| Jeff Siegel

Robert Angstadt remembers the old days. The faxes containing orders would stack up at the West Coast warehouse, waiting for a clerk to come in at 9 a.m.