Yankee Candle Closes Illuminations Headquarters
Less than two years after Yankee Candle Co. acquired Illuminations in a $22 million cash deal, company officials have closed the Illuminations
MacKenzie-Childs Sold
Private equity firm Twin Lakes Capital acquired ceramics manufacturer/marketer MacKenzie-Childs on May 7.
1-800-Flowers.com Buys DesignPac Gifts
1-800-Flowers.com announced on May 1 it has acquired DesignPac Gifts for $36 million.
System helps Art of Shaving grow
While many retailers reported soft sales last year, multichannel merchant The Art of Shaving grew a record-breaking 62% in 2007. The marketer of upscale
SeaBear snaps up GD Seafoods
SeaBear Wild Salmon is a bigger fish in the food catalog pond. The Anacortes, WA-based mailer acquired GD Seafoods, which does business under the Gerard
Getting DC Size Right
No multichannel marketer wants to be stuck with a distribution center that’s too small. Excess capacity in a facility that’s too big is just as much of
A faint fourth quarter
For many of the nine publicly traded business-to-consumer merchants tracked by Multichannel Merchant, 2007 went out with a whimper. Four of the nine companies
Two key contact center metrics to measure
Every merchant wants his contact center to be better than average. So how do you get yours to break away from the middle of the pack? Two areas of measurement
Lehman’s culture: People who need people
A great system with lousy people translates to a bad result, according to Bruce Breckbill, vice president of direct sales for Lehman’s. Operations and