Marianne Langlois, Author at Multichannel Merchant

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Marianne Langlois

Transforming Agent Training Through Performance-Based Learning

September 25, 2007 | Marianne Langlois

An approach called

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Step Up Your Fraud Prevention Approach in 2024

Unleashing GenAI Magic: Transforming Visual Commerce for Unbeatable Customer Experiences

Returns Challenges, Opportunities Covered in New Webinar

Multichannel Merchant: Editorial Spotlight on Returns in 2023

Webinar: The Generative AI Genie is Out of the Bottle

Latest Research

High-Touch Returns Become Point of Differentiation for 3PLs

Goods-To-Person E-Fulfillment Technology: Flexing Along With Demand

Foreign Trade Zones: A Hidden Gem for Retailers

Automation and Robotics: Moving Past Limitations to Gains

Shipping Capacity Management: The Outlook for 2022 Peak Season

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Content-Based Marketing: A Post-Cookie Evolution

Generative AI in Customer Service: A Balanced Blueprint

Why Digital Wallets are The Key to Modern Loyalty Marketing

ESG and Your Supply Chain: 3 Steps to a Streamlined Strategy

Retail Cyber Threats: 5 Ways to Protect Your Business

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