Mark Del Franco

Breakfast With Bean

| Mark Del Franco

Though Leon Leonwood Bean barely had an eighth grade education, he mastered the golden rule of retailing: Sell good merchandise and treat the customers like human beings, and they will always come back for more.

USPS Releases Proposed Parcel Standards

| Mark Del Franco

The U.S. Postal Service has released its proposed mailing standards as part of the rate case introduced on May 3. While much of the focus has been on what the changes will mean to catalog production and circulation

As Congress Adjourns, Postal Reform Stalls

| Mark Del Franco

Though legislators and mailers worked past midnight on Saturday night–the session adjourned at 12:25 a.m.– an agreement was not reached on a conference bill that resolved the differences between the Senate (S. 662) and House (H.R. 22) postal reform bills.

DMA Escalates War of Words with UPS

| Mark Del Franco

As the postal reform issue comes down to its waning days in the 109th Congress, the war of words between the Direct Marketing Association and the United Parcel Service grew more heated on Sept. 29, with DMA president/CEO John Greco Jr. issuing a pointed statement:

Lake Champlain Chocolates Moving to Greener Pastures

| Mark Del Franco

Lake Champlain Chocolates in October is moving its packaging, warehousing, and shipping divisions into a building down the street from its Burlington, VT, headquarters. Not only is the new 47,000 sq. ft.- location more than double the size of its old distribution center, it’s also a whole lot greener.