Deals Evaporate at Year’s End
In terms of mergers and acquisitions, 2002 went out with a whimper. Just 16 industry deals were transacted during the fourth quarter, down 24% from the
Complying with the Sarbanes-Oxley Act
In the seven months since the Sarbanes-Oxley Act (H.R. 3763) became law, publicly traded catalogers have been busily adding independent accountants and
Shakeup, Layoffs at Executive Greetings
Multititle business supplier Executive Greetings is going through a rough patch. In early January the $100 million cataloger cut 99 jobs, or nearly one-fifth
The Siren Song of Private Equity Money
After a lull during the past few years, private equity money is again flowing into the catalog industry. For shallow-pocketed catalogers, this can be
Vermont Country Store Curbs Fraud Attempt
Manchester Center, VT-based general merchandise cataloger Vermont Country Store earlier this month was victim to a series of fraudulent overseas orders
Blair Makes Jane Seymour Star of New Catalog
Blair Corp.
Live from Call Center Las Vegas: Home-based agents on the rise
Las Vegas–Home-based call center agents are on the rise in the catalog industry, said Jim Della Chiesa, director of contact center sales for Richardson,
Live from Call Center Las Vegas: Making customer convenience pay
Las Vegas–The most valuable thing a company can manufacture these days isn
Live from Call Center Las Vegas: Catalogers tops in phone service
Las Vegas–According to a study by the Purdue Center for Customer Driven Quality, catalog call centers outperform those of other industries such as banks
Deadheads and Boarders Unite: Alloy Buys Old Glory
The 12.5-million-name house file of multititle cataloger Alloy consists largely of fashion-conscious teens, BMX bikers, and skateboarders. With its Dec.