![parcel shipping delivery scan](https://multichannelmerchant.com/wp-content/uploads/2019/08/parcel-delivery-scan-feature-300x159.jpg)
Last Mile Tech Drives the DTC Customer Experience During COVID-19
When DTC brands are able to understand and implement last mile technology providing greater visibility and transparency, they put themselves in a position where they can control the customers’ experience from start to finish, ultimately enhancing it in every way possible. Here are three ways to boost the last-mile experience.