Speltz to Replace Bebis as CEO at Brookstone

| Tim Parry

Brookstone announced that it has accepted the resignation of Stephen Bebis , its President and CEO and a member of the company’s Board of Directors, effective April 4. James M. Speltz , the Company’s Vice President, Chief Operating Officer has been appointed as the Company’s new President and CEO.

MCM Outlook 2013: Operations and Fulfillment

| Tim Parry

Big challenges face B2B and B2C merchants as they try to keep up with the always-connected customer. As a result, around-the-clock direct-to customer activity has made fulfillment and contact centers even busier. As behind-the-scenes activity increases, merchants are doing their best to keep their processes flowing.In this MCM Outlook 2013 report on Operations and Fulfillment, you will learn:

Executive Summary Report: Product Information Management

| Tim Parry

By providing “a single version of product truth,” the right product information management (PIM) solution should enable a merchant to deal with the volume/complexity of product information needed for daily operations and strategic marketing.

Knowing How Your Customers Shop is the First Step

| Tim Parry

My parents have a PC. My 84-year-old father doesn’t use it. He’d be surprised to see my 83-year-old mother use it to go to a non-DOS-based website. If my mother, of course, was able to figure out her post-AOL-life.