If Macy’s, Inc. was hoping for a modern-day Miracle on 34th St. the holiday season, it didn’t get one. The department store retailer had a bad holiday season, and will slash thousands of corporate and store-level jobs… and close a contact center.
Final clearance sales at the following Macy’s stores closing in early 2016 will begin on Monday, Jan. 11 and run for between eight to 12 weeks.
Ken Burke and Ed Stevens, the respective founders and CEOs of MarketLive and Shopatron, are remaining with the newly-merged company for the time being, according to the company, which will announce its new name and a new acquisition on Jan. 14.
Wayfair’s mobile shopping activity points to an upward trend in mobile traffic with the majority of traffic to Wayfair occurring on phones and tablets. Phone traffic has been sharply on the rise throughout 2015 as consumers have been switching from PCs and tablets to the phone.
With the goal of bringing the best Japanese products to Chinese consumers, Rakuten launched a beta version of a new online marketplace on JD Worldwide this month. Plans are underway to expand the merchandise range over time, with an initial focus on categories such as cosmetics, snacks and health food products.
Lillian Vernon, the founder and former Chairwoman of Lillian Vernon Corp., passed away Monday, December 14, at the age of 88. Read more about the life of Lillian Vernon, how she became a pioneer in the catalog industry, and the legacy she leaves behind.
Michael B. Polk, currently CEO of Newell Rubbermaid, will become CEO of Newell Brands. The combined company creates a $16 billion consumer goods company with portfolio of power brands in large, growing and unconsolidated global markets.
The North Face, the world’s premier supplier of authentic, innovative and technically advanced outdoor apparel, equipment and footwear, announced today the launch of a new interactive online shopping experience powered by IBM’s Watson.
A new national survey from Corvisa shows consumers are getting fed up with poor customer service and as a result, businesses’ livelihoods are at stake.
Digital disruption is cutting across nearly every aspect of the global post and parcel industry, including the customer experience and last-mile delivery.