Prepared for the peak season?

| Bill Kuipers

If you do the bulk of your business in the fourth quarter, your peak season volume is bearing down on you right now. The good news is that there is still

Best Practices for Returns Processing

| Bruce Tompkins

Reverse logistics is a crucial and growing part of the supply chain process, but many companies fail to measure their returns process with the same rigor they use for outbound distribution.

Contact Center Shared Staff Arrangements

| Penny Reynolds

Some catalog centers with a busy seasonal holiday pattern look to local businesses that may slow down in the fall. Some recruit workers directly with great success from businesses that have a summer peak. You can choose to try to reach these potential staff with wide and well-timed advertising, or you can elect to go directly to the source and work with those businesses directly.

Talbots Signs With Li & Fung

| Tim Parry

Woman’s apparel and accessories merchant The Talbots has entered into a buying agency agreement with Li & Fung that will make the Hong Kong-based global consumer goods exporter the exclusive agent for substantially all Talbots apparel products.

DHL to Pay $9.4 Million in Shipping Settlement

| Jim Tierney

DHL will pay the federal government $9.4 million to settle a dispute involving shipments the company made to Iran, Sudan, and Syria that violated U.S. embargoes, according to the Associated Press. The Obama administration made the announcement on Aug. 6.