How are You Adapting to a Shifting Customer Landscape?

Today, the “shifting customer landscape” isn’t theory – it’s the reality merchants face on a daily basis. Free shipping, guaranteed on-time delivery and omnichannel services are all expected – yet not all merchants are delivering – or can even focus– on these key initiatives.To discover what strategies that both small and large merchants are adopting to drive their business, download your free copy of Multichannel Merchant’s MCM Outlook 2014 Ecommerce Report. In it, you will discover the strategies and tactics that merchants are incorporating – and those that are not (sometimes surprisingly) emphasized.

A few of the highlights in the report include:

The Amazon effect: The impact and challenges of partnering with the Amazon marketplace
Abandoned carts: Statistics and strategies being incorporated to re-capture lost revenue from cart abandonment and increase conversion
Technology: Replatform? Redesign? Integration? The MCM Outlook 2014 Survey details the options being explored by B2B and B2C merchants alike

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