Order Management Software Roundup

The Payment Application Data Security Standard casts a large shadow over the order management system landscape this year. PA-DSS will be an even bigger issue next year, with the July 1, 2010, deadline for compliance. So we’ve added fields to this year’s grid to monitor the compliance status of each system. The March article “Worse than Y2K” covered this PA-DSS in detail, so we won’t repeat the ground rules here. But we should note that hosted solutions need only be PCI-compliant, not PA-DSS compliant.

As with all our roundups, the functional grades and ranks in the accompanying chart are based on the vendors’ own input — with very rigid ground rules. This gives you a chance to see where the providers believe their strengths lie.

Ernie Schell (ernie@schell.com) is director of consultancy Marketing Systems Analysis, in Ventnor, NJ.

Software Review ’09 Table 1

Software Review ’09 Table 2

Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.