USPS Seeks Reclassification of Standard Parcels
The U.S. Postal Service has asked the Postal Regulatory Commission (PRC) to reclassify some Standard Mail parcels to complement its current shipping product line.
Operations & Fulfillment
How to Reduce Warehouse Labor Management Costs
Merchants always want to improve their warehouse operations and reduce costs, especially when the economy is down. Typically, you can make the most effective changes in labor management.
All Systems Go: Building a Collaborative Supply Chain while Minimizing Risk
Creating a collaborative supply chain helps you ensure that all supply chain partners have aligned their visions and goals for satisfying supply chain cost and fulfillment service needs. But you need a secure plan before allowing your supply chain partners to access your data.
Lamps Plus DC Shines with New WMS
Lamps Plus needed help with its operational efficiency after moving to a massive DC. A new WMS from Manhattan Associates solved the problem.
Green Mountain Coffee Selling Direct Store-Customer Support Unit
Because its store customers prefer to buy through distributors, Green Mountain Coffee Roasters is selling its northeast region direct store-customer support to Pine State Trading Co.
Delivering on Your Holiday Promise
You can have the best marketing program and creative concepts for the holiday season, but if you can
Should You Untether Your Customer Service Reps?
When the Internet first came along as a viable channel, custom logo apparel cataloger Queensboro Shirt Co. thought it would be able to shut down its call center, according to chairman/founder Fred Meyers.
Small Parcels Get Slammed in Exigent Rate Case Filing
Catalogs have good reason to be upset with 5.1% hike proposed in the exigent rate case the U.S. Postal Service filed July 6. But it
12 Mistakes to Avoid in Systems Selection
No matter the type of system, merchants tend to make the same mistakes when shopping for software. These errors can lead to budget overruns on the initial
SHIPPING: External rate benchmarking
Despite what your parcel carrier representative tells you, you could probably be getting better pricing. How can you be certain your rates are truly best