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Operations & Fulfillment

USPS Seeks Reclassification of Standard Parcels

August 18, 2010 | Jim Tierney

The U.S. Postal Service has asked the Postal Regulatory Commission (PRC) to reclassify some Standard Mail parcels to complement its current shipping product line.

How to Reduce Warehouse Labor Management Costs

August 17, 2010 | Curt Barry

Merchants always want to improve their warehouse operations and reduce costs, especially when the economy is down. Typically, you can make the most effective changes in labor management.

All Systems Go: Building a Collaborative Supply Chain while Minimizing Risk

August 17, 2010 | Matt Wilkerson

Creating a collaborative supply chain helps you ensure that all supply chain partners have aligned their visions and goals for satisfying supply chain cost and fulfillment service needs. But you need a secure plan before allowing your supply chain partners to access your data.

Lamps Plus DC Shines with New WMS

August 4, 2010 | Jim Tierney

Lamps Plus needed help with its operational efficiency after moving to a massive DC. A new WMS from Manhattan Associates solved the problem.

Green Mountain Coffee Selling Direct Store-Customer Support Unit

August 4, 2010 | Jim Tierney

Because its store customers prefer to buy through distributors, Green Mountain Coffee Roasters is selling its northeast region direct store-customer support to Pine State Trading Co.

Delivering on Your Holiday Promise

August 4, 2010 | Michelle Farabaugh

You can have the best marketing program and creative concepts for the holiday season, but if you can

Should You Untether Your Customer Service Reps?

July 21, 2010 | Melissa Dowling

When the Internet first came along as a viable channel, custom logo apparel cataloger Queensboro Shirt Co. thought it would be able to shut down its call center, according to chairman/founder Fred Meyers.

Small Parcels Get Slammed in Exigent Rate Case Filing

July 7, 2010 | Jim Tierney

Catalogs have good reason to be upset with 5.1% hike proposed in the exigent rate case the U.S. Postal Service filed July 6. But it

12 Mistakes to Avoid in Systems Selection

July 1, 2010 | Curt Barry

No matter the type of system, merchants tend to make the same mistakes when shopping for software. These errors can lead to budget overruns on the initial

SHIPPING: External rate benchmarking

July 1, 2010 | Rob Martinez

Despite what your parcel carrier representative tells you, you could probably be getting better pricing. How can you be certain your rates are truly best

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Webinars

Step Up Your Fraud Prevention Approach in 2024

Unleashing GenAI Magic: Transforming Visual Commerce for Unbeatable Customer Experiences

Returns Challenges, Opportunities Covered in New Webinar

Multichannel Merchant: Editorial Spotlight on Returns in 2023

Webinar: The Generative AI Genie is Out of the Bottle

Latest Research

High-Touch Returns Become Point of Differentiation for 3PLs

Goods-To-Person E-Fulfillment Technology: Flexing Along With Demand

Foreign Trade Zones: A Hidden Gem for Retailers

Automation and Robotics: Moving Past Limitations to Gains

Shipping Capacity Management: The Outlook for 2022 Peak Season

Blogs

Content-Based Marketing: A Post-Cookie Evolution

Generative AI in Customer Service: A Balanced Blueprint

Why Digital Wallets are The Key to Modern Loyalty Marketing

ESG and Your Supply Chain: 3 Steps to a Streamlined Strategy

Retail Cyber Threats: 5 Ways to Protect Your Business

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