The rapidly growing global opportunity for multichannel and ecommerce merchants will be an important topic addressed by global ecommerce provider Pitney Bowes at the upcoming Operations Summit, being held April 14-16 in Louisville, KY.
Pitney Bowes’ Michael Lamia, Vice President, Global Network Operations, Ecommerce, will share his insights on how to help ensure that your cross-border ecommerce model is on the trajectory for success. In his session, The Ecommerce Horizon: Building the Right Roadmap for your Cross-Border Journey, Lamia will discuss how to optimize an effective cross-border planning strategy and create an extraordinary customer experience.
“In the ecommerce market, cross-border transactions drive a lot of complexity, but they are also a significant market opportunity as merchants look to global demand to grow their businesses,” said Lamia. “To be successful, retailers need to identify where they currently are in their cross-border ecommerce journey and develop a clearly defined roadmap that can help optimize their international strategy and provide a positive buying experience for consumers.”
This year’s Operations Summit will offer sessions covering the full range of ecommerce and operations and fulfillment topics, including global ecommerce, omnichannel, logistics, contact center, warehousing, order management, inventory, transportation, returns and fraud prevention. It will spell out pain points and address solutions to help executives more effectively manage and grow their direct-to-consumer businesses.
More than 700 attendees will discuss the latest trends, strategies and best practices during the conference at the Marriott Downtown Hotel in Louisville.
About the Operations Summit
Now in its fourth year, the Operations Summit helps merchants boost productivity, cut costs and increase customer satisfaction by providing a gathering place for operations leaders to exchange ideas, tour leading DTC distribution centers and get in-depth training. It is the only conference exclusively devoted to direct-to-customer operations and fulfillment. The conference covers omnichannel, logistics, contact center, warehousing, order management, inventory, transportation, returns and fraud prevention.
About Multichannel Merchant
Multichannel Merchant, producer of the Operations Summit, reaches management, marketing and operations at companies that sell merchandise through multiple channels—including ecommerce and catalog. Multichannel Merchant delivers research, executive summaries, technology and supplier comparisons, tip sheets, news and resource information to help companies sell and deliver products directly to customers.