U.S. retail sales are expected to grow 3-4% in 2017, according to the Fitch Ratings Outlook, consistent with the 3.8% retail growth Fitch predicted in 2016. See what else the outlook found, including retailers it expects to prosper and those that will be challenged in 2017.
Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 12/28/2016 5 Ways to Alleviate Frustration after a Tough Customer Interaction It’s often a challenge to shrug off a difficult … Continue Reading →
What were some of the retail and commerce drivers from 2016 that will continue to have an impact on 2017? As you conduct your holiday season postmortem and roadmap your 2017 plans, here are a few trends to mull over while celebrating the New Year.
Though we aren’t at a “Westworld” level of human/AI interaction yet, advanced machine learning technology is already informing and enhancing the consumer experience, especially in retail. Using technology that is already available, here are three lessons retailers can learn from the HBO hit show.
Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 12/23/2016 UPS Releases Holiday Returns and Expected Volumes Retailers are entering the highest return season of … Continue Reading →
This season, holiday sales are ending on a high note as consumers make a final push to stuff those stockings both online and offline. Sales across all devices are up. Discover what big retailers are doing for a final push, what items consumers are picking up this season, and where they prefer to shop.
How does your web or mobile performance affect your customer’s behavior online and offline? A recent survey commissioned by Catchpoint shares the impact that the online customer experience can have on in-store sales. Discover what’s driving your customer’s behavior and how leaner sites are better.
SEKO Logistics is a Top 3PL an online resource directory for merchants looking for expert third-party ecommerce fulfillment and logistics services providers.
Since consumers now search for information in a variety of places throughout the sales cycle — in-store, search engines, retail sites, third-party review sites, etc. — providing consistent, accurate and complete product data is the best way to ensure a great omnichannel shopping experience for your customers. Here are 4 ways that product data is impacting retail tech trends.
What do consumers expect and what are businesses offering in ecommerce shipping? How much do free shipping and fast shipping matter? What about returns and tracking? Based on survey data from Shippo, here are key ways you can turn shipping into a competitive advantage.